Specialty Pharmacy Operations Technician

Are you passionate about helping patients get the medications they need while working in a fast-paced, collaborative environment? At Value Specialty Pharmacy/Restore RX , we're dedicated to improving the lives of patients across the country-and we're looking for a detail-oriented Operations Technician to join our growing team just outside of Memphis, TN. This is more than just a job-it's an opportunity to make a difference every day.


Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.
What You'll Do As an Operations Technician, you'll play a vital role in ensuring patients receive their prescriptions safely, accurately, and on time. Your day-to-day will include:

• Processing prescriptions-gathering and verifying patient and insurance details, labeling, filling, and securing pharmacist approval.
• Partnering with insurance companies and patients to resolve coverage issues, process prior authorizations, and support seamless care.
• Preparing and organizing shipments to patients, ensuring accuracy, stability, and timely delivery.
• Managing pharmaceutical inventory-anticipating needs and ordering medications to keep up with patient demand.
• Supporting patients with refill scheduling, medication counseling policies, and answering questions with compassion and clarity.
• Tracking shipments, managing calls and emails, and keeping everything running smoothly behind the scenes.
• Ensuring compliance with all pharmacy laws, regulations, and company policies.

Why You'll Love Working With Us

• Make an Impact: Every prescription you process directly supports patients in managing their health.
• Team Support: Work alongside an experienced pharmacist and a dedicated team who value collaboration.
• Growth & Learning: Contribute to team meetings, assist with training, and expand your skills in specialty pharmacy operations.
• Stable & Rewarding Environment: Enjoy a consistent schedule in a professional setting with no travel required.

What We're Looking For

• Education/Certification: Completion of a Pharmacy Technician Program with Board Certification.
• Experience: 1-3 years of experience as a Pharmacy Technician (specialty or retail pharmacy preferred).
• Knowledge: Familiarity with NDC codes, insurance formularies, and pharmacy laws/regulations.
• Skills: Strong attention to detail, organizational skills, expert customer service and phone skills, and ability to thrive in a deadline-driven environment.

Physical & Other Requirements

• Ability to sit, stand, walk, and operate computer systems for extended periods.
• Occasionally lift up to 30 lbs.
• Must pass federal background check, child abuse clearance, and drug screen.

Join Us If you're ready to put your pharmacy skills to work in a meaningful role that directly impacts patients' health, we'd love to hear from you. Apply today to become part of our mission-driven team! Equal Opportunity Employer
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