Manager, Vehicle Services Trainer
$89.4k - $134kCox Automotive
- Performs the full range of Vehicle Operations Training duties for an assigned region, group, and/or designated product areas.
- Partners with the Curriculum Development team to prepare online and written training materials.
- Works with subject matter experts to ensure that course material and practical/hands-on experience are designed to achieve desired learning outcomes.
- Executes and shares best practices for ensuring excellence in instructor training and performance.
- Ensures effective delivery of training and solutions to support the highest competence given the level of knowledge and skill required.
- Conducts pilot training and provides feedback to adjust materials to better serve Cox team members.
- Contributes to the development and review of new training materials by analyzing technical / learner feedback and adapting materials/methods accordingly.
- Measures the effectiveness of training content and delivery.
- Consult with business leaders, to assess tech training needs and deliver development initiatives that improve performance and that drive business results.
- Direct the implementation of training curriculum standards and guidelines, as well as policies and procedures related to various training and educational programs for the associates.
- Translate desired organizational culture into training mechanisms.
- Communicate training department performance against goals and objectives.
- Build and maintain business relationships with key business partners within the organization.
- Problem-solving; effectively plan, organize, delegate, and follow through to successful resolution.
- Identify training objectives and select appropriate instructional methodologies and procedures such as individual training, group instruction, self-study, lectures, demonstrations, presentations, and computer-based training. Required Experience & Specialized Knowledge and skills
- BA/BS + 6 years of relevant work experience. Or MS + 4 years of relevant experience. No Degree and 10 years of relevant experience.
- 5+ years of progressive management experience in professional service, training, in an automotive workplace.
- Hands-on leadership skills with the ability to thrive under the pressure of a fast-paced organization.
- Be self-directed, energetic, and focused on quality.
- Excellent time management, organizational, and problem-solving skills.
- Terrific communication, interpersonal, and team-building skills.
- Demonstrated experience in leading large, complex enterprise programs and projects to successful execution.
- Strong leadership, motivational, and influencing skills.
- Ability to quickly assess an opportunity's potential, leveraging fact-based analyses and industry experience.
- Travel: 25%
Vacancy posted 8 days ago
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