Clinical Manager (MCP)

Job Description Summary MUSC Community Physicians (MCP) is an entity within the Medical University of South Carolina (MUSC) that provides healthcare to patients within the rural health network throughout the state of South Carolina. The Clinic Manager provides management of a physician practice office(s). Responsibilities Work with physicians to provide information relative to the physician practice’s financial and operational performance, including monthly review of scorecards, compliance/safety issues, and financials. Assist providers with maintaining required licensure and credentialing in partnership with credentialing department. Ensure overall compliance and safety practices for the clinic (internal MUSC, COLA, DHEC, OSHA, etc). Provide pertinent reporting from Epic and MUSC data management systems to manage efficient business processes (collecting co‑pays, referrals, overall key clinic metrics). Identify opportunities for improvement within sites and work towards resolution within designated time frames. Manage Epic work queues for capturing clean encounters to ensure billing is smooth and timely. Transition policies and procedures to meet Central Billing Office defined standards and determine a plan for items which require improvement. Transition policies and procedures with any operational changes or initiatives. Lead new initiatives and implementation as directed by leadership as new programs arise. Manage employees and keep track of employees’ time, schedule and performance. Ensure that supplies are ordered in an effective manner and manage vendor relations and service agreements in collaboration with the contracting office. Manage Occupational Health services at these locations as necessary. Market and promote Indian Land practices to surrounding communities through collaboration with marketing and participation with health fairs and community events. Transition of practices to new medical office space with growth as needed. Act as a liaison to the hospitals. Prepare all bills for each site to process through AR department. Provide lead support for patient engagement and service recovery. May cover other clinic sites temporarily as needed. Other duties as assigned. Supervision of support staff, supply management, policy and procedure implementation and management, vendor relations, scheduling and payroll, evaluation and feedback, service recovery, customer service. Qualifications Practice Management experience. Basic computer skills, including Microsoft Office suite and PowerPoint. Strong customer service skills. Problem solving and conflict resolution abilities. High level of emotional intelligence. Multi‑tasking ability. Operations finances knowledge. People person. Bachelor’s Degree or equivalent. Eight years progressive work experience and three years management experience. Licensure and/or professional certification required or dependent on position. Benefits Health, dental, vision, and life insurance Employer Sponsored Retirement Plan Paid time off and extended sick leave Paid Parental Leave Disability insurance plan options Continuous professional and clinical training Competitive pay Annual Merit Increase Wellbeing resources Tuition ReimbursementEmployee perks and discounts Employee referral program Flexible schedule options Certification incentive program Physical Requirements Ability to perform job functions while standing and sitting. Ability to walk and climb stairs. Ability to work from elevated areas. Ability to work in confined/cramped spaces. Ability to perform job functions from kneeling positions. Ability to bend and twist at the waist. Ability to squat and perform job functions. Ability to perform gross motor activities with fingers and hands. Ability to perform firm grasping with fingers and hands. Ability to reach overhead. Ability to perform repetitive motions with hands/wrists/elbows and shoulders. Ability to use lower extremities for balance and coordination. Ability to reach in all directions. Ability to lift and carry 50 lbs unassisted. Ability to lift/lower objects 50 lbs from/to floor or to 36 inches unassisted. Ability to lift from 36" to overhead 25 lbs. Ability to exert up to 50 lbs of force. Ability to push a stretcher with a patient with one hand. Ability to maintain 20/40 vision, corrected, in one eye or both. Ability to see and recognize objects close at hand or at a distance. Ability to match or discriminate between colors. Ability to determine distance/relationship between objects; depth perception. Ability to maintain hearing acuity, with correction. Ability to perform gross motor functions with frequent fine motor movements. Ability to deal effectively with stressful situations. Ability to work rotating shifts. Ability to work overtime as required. Ability to work in a latex safe environment. Ability to maintain tactile sensory functions. Ability to maintain good olfactory sensory function. Ability to be qualified physically for respirator use, initially and as required. Equal Opportunity Employer The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Legal Notice Medical University of South Carolina participates in the federal E‑Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E‑Verify program, please visit #J-18808-Ljbffr Medical University of South Carolina