Provider Relations Manager

Provider Relations Manager (WI) Full Time Admin Support Worker Villa Rica, GA, US SUMMARY Responsible for building and maintaining the provider network for a specific region and/or state. Maintenance of the current network to include oversight of appropriate transportation types and volume of assigned trips for providers. Position contingent upon award of contract. ESSENTIAL FUNCTIONS Recruit new Providers to Verida network via various methods including face-to-face meetings, email and other marketing strategies Build and maintain relationships with new and existing Providers acting as a subject matter expert on building a successful Provider business Educate Providers on how to be a successful providers within Verida network Work with Providers on their financials to help them maintain profitability Understand the claims process and be able to guide providers through the process when necessary Negotiate with Providers to obtain fair contracted rates for both Verida and Provider Provide feedback to Providers on how to be more efficient with their fleet and trip routing Provide orientation, onboarding and training for new and existing NEMT Providers according to contract requirements Establish and maintain a positive working relationship with NEMT Providers Coordinate NEMT Provider application, credentialing, and implementation Work in conjunction with the Compliance Team to ensure Providers meet and maintain all requirements Work with Dispatcher Supervisor to ensure assigned appropriate trip volume according to demand and performance Create reports to determine additional Provider needs for the network and to determine how the current network is performing Travel required up to 50% Facilitate Provider town hall meetings Other duties as assigned QUALIFICATIONS REQUIRED 3 years of supervisory/management experience, as well as vendor/contract management experience. Must have excellent written and verbal communication skills Must have strong analytical skills and pay attention to details with the ability to juggle multiple competing priorities in a demanding environment, with excellent time management skills Self-motivated/self-starter, can take initiative, can work independently without supervision and can step in to support other department initiatives; Can work well under pressure Demonstrates commitment and accountability and is self-confident in executing responsibilities, excellent corporate work ethics Must be able to provide positive reinforcement to the team and encourage the team in a positive manner in all aspects. Must have a high level of interpersonal skills to handle sensitive and confidential situations High-level proficiency in Microsoft Word and Excel Ability to work in an ever-changing dynamic environment where priorities change Must be flexible Professional appearance and positive attitude Must have a clean driving record A military and/or EMS background is a plus Must pass a credit check MINIMUM REQUIRED EDUCATION (PREFERRED) Bachelor's degree (B. A.) from a four‑year College or University or equivalent combination of education and experience. #J-18808-Ljbffr