Tennis Pro Shop Attendant- Hope Valley Country Club

Tennis Pro Shop Attendant- Hope Valley Country Club

Hope Valley Country Club - Durham, NC 27707

Overview

Salary Range $13.00 - $16.00 Hourly Position Type Part-Time (Less than 30 hours a week)

Description

Established in 2000 and headquartered at our Club Support Center in Atlanta, Georgia, Bobby Jones Links is a club management and development company rich in resources and expertise serving private, resort, daily fee, and public courses. At the core of everything we do is our commitment to serving people. We have spent more than two decades building a vibrant company culture that delivers the lifestyle, camaraderie, and experiences that members and customers desire and the environment in which our employees will thrive.

Hope Valley Country Club, located in Durham, North Carolina, and managed by Bobby Jones Links, is hiring for Tennis Shop Attendants. Founded in 1926, Hope Valley is an elite private club featuring a classic Donald Ross designed golf course, state-of-the-art tennis facility, resort-style pool complex, and a spacious, welcoming clubhouse offering its members first-class recreation, dining, and programming. Hope Valley is ideally situated in the heart of one of Southeast's most vibrant, exciting areas.

Responsibilities

• Greeting customers and helping them find tennis equipment, apparel, shoes, and accessories
• Providing basic product knowledge about racquets, strings, grips, balls, and clothing
• Processing sales transactions using a cash register or POS system
• Restocking shelves and organizing merchandise displays
• Assisting with racquet stringing services or coordinating stringing requests
• Managing inventory and checking stock levels
• Keeping the shop clean and presentable
• Answering phone calls and responding to customer inquiries
• Assisting members or players with court bookings and club information (at tennis clubs)
• Handling returns, exchanges, and customer complaints professionally
• Promoting special offers, memberships, or upcoming tennis events

Qualifications

• High school diploma or equivalent preferred
• Previous retail or customer service experience is an advantage
• Basic knowledge of tennis equipment, apparel, and the sport itself
• Strong communication and interpersonal skills
• Ability to handle cash registers and POS systems
• Friendly, professional, and customer-focused attitude
• Good organizational and multitasking abilities
• Ability to work flexible hours, including evenings, weekends, and holidays
• Physical ability to stand for long periods and lift light merchandise
• Team player with a reliable work ethic

Physical Demands

• Ability to stand and walk for extended periods during shifts
• Frequently lift, carry, and move merchandise weighing up to 2550 pounds
• Ability to bend, reach, stoop, and climb ladders when stocking shelves or organizing inventory
• Manual dexterity to handle cash registers, racquet equipment, and small merchandise items
• Ability to perform repetitive motions such as folding apparel, tagging products, and scanning items
• Capability to work in a fast-paced retail environment
• Visual ability to read labels, inventory information, and computer screens
• Ability to assist with moving displays, equipment, and stock shipments when needed