Front Desk Associate - Part Time

Job Overview As a Front Desk Associate - Part Time, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone who is self‑motivated, outgoing, detail‑oriented and has great communication skills while having excellent organizational skills. Compensation $16–$18 per hour. Your Responsibilities Demonstrate excellent customer service. Meet and greet residents and check guests and service providers in and out. Identify and clarify residents’ needs and desires; answer questions, give directions and instructions, and develop inventories of services. Work independently and without direct supervision. Maintain guest privacy and the organization’s reputation by keeping information confidential. Respond to emergency situations in a timely and efficient manner. Monitor and screen messages. Control access for authorized vendors to provide services within units of the building. Update job knowledge by participating in educational opportunities and maintaining personal networks. Enhance department and organizational reputation by accepting and accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Maintain daily logs, records, and forms. Resolve and follow up on all complaints/issues. May be assigned other duties by the on‑site property manager. Skills and Qualifications Minimum of a High School Diploma or equivalent. Effective written and verbal communication skills. Strong computer abilities (Word, Outlook, Excel). Multiple language fluency desirable. Knowledge of emergency response and access control procedures, electronic security control systems, and logs, records, and forms for the property. Ability to detect auditory and/or visual emergency alarms. Ability to navigate the property/building quickly and easily as required to meet the job functions. Ability to define problems, collect data, establish facts, and draw valid conclusions. Work well under pressure and deadlines, and work independently and prioritize time effectively. Ability to make decisions and solve problems creatively. Ability to solve an array of personnel and customer‑related problems with the result of positive resident and guest experience. Education and Experience At least one year’s experience in an office environment. Front desk experience preferred with customer service experience. Physical Requirements Finger dexterity for typing/using a keyboard. Ability to hear to place and receive telephone calls. Mobile enough to move around the office to make copies, distribute mail, etc. Ability to lift 35 lbs. Work Location Las Vegas, NV Work Hours Part Time, up to 25 hours per week What We Offer 10 company paid holidays Medical, dental and vision insurance HSA and FSA Company‑paid life insurance and Employee Assistance Plan Supplemental life, disability, accident, critical illness and hospital indemnity Identity theft and legal services Pet insurance 401(k) with company match About Us FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top‑tier medical, dental, and retirement benefits, career training, and support for continued professional development. Experience exceptional service with a fulfilling career in property management with FirstService Residential. To learn more about our company, culture, and exciting career opportunities visit Disclaimer The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. Equal‑Opportunity Employment FirstService Residential is an equal‑opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check. Automated Employment Decision Tool (AEDT) Usage We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job‑related characteristics. Job Qualifications and Characteristics Assessed The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. Alternative Selection Process or Reasonable Accommodations Candidates who require an alternative selection process or a reasonable accommodation, as defined under applicable disability laws, may make a request through our designated contact channel View email address on click.appcast.io. Requesting Information About the AEDT - NYC Local Law 144 Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at View email address on click.appcast.io; we will respond in accordance with Local Law 144, within 30 days. #J-18808-Ljbffr FirstService Residential