Live Chat Agent
At Your School (AYS, Inc.)
Live Chat Agent
Atlanta, Georgia, United States
About the Job
Position: Live Chat Agent
Location: Remote
Company Overview: AYS Inc is a leading provider of customer service solutions for businesses across various industries. Our team of dedicated professionals strives to deliver exceptional customer experiences through various channels, including live chat, email, and phone support. We are committed to providing our clients with the best possible service and are looking for a Live Chat Agent to join our team.
Position Overview: As a Live Chat Agent, you will be responsible for providing timely and accurate support to our clients through live chat channels. You will be the first point of contact for our customers, and your role will be crucial in ensuring customer satisfaction and retention. You will work closely with our team of customer service professionals to provide top-notch service to our clients.
Key Responsibilities:
- Respond to customer inquiries and provide support through live chat channels in a timely and professional manner
- Identify and resolve customer issues, escalating to the appropriate team members when necessary
- Utilize product knowledge and resources to provide accurate and helpful information to customers
- Maintain a high level of customer satisfaction by meeting and exceeding performance goals and metrics
- Collaborate with team members to continuously improve processes and procedures
- Maintain a positive and professional attitude at all times, representing the company's values and brand image
- Keep accurate records of customer interactions and follow up on any unresolved issues
- Stay up-to-date with product knowledge, company policies, and industry trends to provide the best possible support to customers
Qualifications:
- High school diploma or equivalent
- Proven customer service experience, preferably in a live chat or online support role
- Excellent written and verbal communication skills
- Ability to multitask and handle multiple chat conversations simultaneously
- Strong problem-solving and decision-making skills
- Proficient in using chat and CRM software
- Ability to work in a fast-paced and dynamic environment
- Flexible schedule, including availability to work weekends and holidays if needed
We Offer:
- Competitive salary and benefits package
- Ongoing training and development opportunities
- A supportive and collaborative work environment
- Opportunities for growth and advancement within the company
If you are a customer-oriented individual with excellent communication skills and a passion for delivering exceptional service, we want to hear from you! Join our team at AYS Inc and be a part of a dynamic and growing company. Apply now to start your career as a Live Chat Agent.
Vacancy posted 20 hours ago
Similar jobs that could be interesting for youBased on the Live Chat Agent in Atlanta, GA vacancy
- ...Position Overview State Farm Insurance Agent located in Atlanta, GA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Clinton Raines - State Farm Agent, you will build and develop customer relationships within the...Suggested
Clinton Raines - State Farm Agent
Atlanta, GA1 day ago $18 per hour
Benefits: Bonus based on performance Free uniforms Opportunity for advancement Training & development Join Generator Supercenter – The #1 Standby Generator Dealer! Are you retired and looking for a flexible, part-time job to earn extra income while staying active? Do you...SuggestedHourly payExtra incomeFull timePart timeFlexible hoursShift workWeekend workDay shiftAfternoon shiftComForcare
Brookhaven, GA4 days ago- Benefits Bonus based on performance Flexible schedule Free food & snacks Opportunity for advancement Training & development Work setting Part-time, in-person, Atlanta, GA 30329. Must be able to reliably commute or plan to relocate before starting work. No prior experience...SuggestedHourly payPart timeRelocationMonday to FridayFlexible hours
Brian Jennings - State Farm Agent
Atlanta, GA1 day ago - ...Benefits 401(k) Bonus based on performance Paid time off Profit sharing Role Description As a Telemarketer - State Farm Agent Team Member for Mark Hutchens - State Farm Agent, your creativity and strategy promote the continued growth of our agency. Your diversified marketing...Suggested
Mark Hutchens - State Farm Agent
Atlanta, GA3 hours ago $45.76k
...-depth initial consultation calls with families Educate families on customized senior care options, and work to find the senior living communities and home care providers that best match their needs Act as the liaison between families and senior housing communities...SuggestedRemote jobHourly payWork at officeHome officeShift workWeekend workAfternoon shift$100k
...to volunteer and give back so that everyone has a safe place to live, work, and play. You will have the opportunity to work alongside... ...pay plus commission based on performance. On average, our sales agents earn between 50-65K annually...and our top performers earn $100K+...Hourly payFull timeSeasonal workWork at officeLocal areaRemote workWork from homeHome officeFlexible hoursNight shiftAfternoon shift- Inbound Sales Representative - Sales Embark on an exciting journey as an Inbound Sales Representative at Massive, where you will be the first point of contact for prospects and play a pivotal role in guiding them toward the right financial market data solutions. ...
$5,250 per month
Join to apply for the Inbound Sales Representative role at Peachy Insurance Peachy Insurance is an inclusive, remote friendly organization with compassionate professionals who strive to exceed their goals every day. Here at Peachy, we exist to make a difference in the ...Hourly payFull timeRemote work- Sonic Automotive in Atlanta, Georgia, is looking for a Customer Service Representative. The ideal candidate will handle inbound calls and inquiries with a focus on providing timely responses to customer needs. Responsibilities include facilitating pricing and purchasing...Weekend workAfternoon shift
- CallRail is looking for an Inside Sales Representative in Atlanta to engage warm leads and convert them into long-term customers. You will conduct product demonstrations for small business prospects and focus on delivering a seamless buying experience. The ideal candidate...
- Overview Nelson Mullins, an AmLaw 60 firm, is seeking a highly organized and detail-oriented Administrative Support Assistant with fluency in Korean to join our International and Immigration team in Atlanta. The Administrative Support Assistant provides administrative...Work at office
Nelson Mullins Riley & Scarborough
Atlanta, GA6 days ago $500 per month
Outbound Sales Consultant At Signal, an Outbound Sales Consultant, or "Client Concierge", is an integral part of our Consumer Division, a team focused on helping client prospects find financial professionals to assist with their retirement planning needs. As a Client...Full timeWork at officeRemote workHome officeRelocation packageFlexible hours$14 - $20 per hour
...Telemarketer Position Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Telemarketer... ...services office has a passion to make a difference in the lives of others and better the community. We are an established,...Hourly payFor contractorsWork at officeImmediate startFlexible hours- Telemarketing Sales Representative Atlanta, Georgia, United States About the Job Key Responsibilities: Conduct outbound and inbound calls to engage potential and existing customers. Present Comcast products and services (e.g., internet, cable, phone) to ...Remote work
$45k
Looking for Your Next Opportunity? You’ve Found It. Peachy Insurance isn’t just another agency—we’re one of the top-producing Allstate agencies in the nation, and we’re on a mission to shake up the insurance world. With over 50 team members strong, remote work opportunities...Remote workMonday to Friday- ...Customer Service Agent - Remote Data Entry Clerk This is your opportunity to start a long-lasting profession with unlimited opportunity. Find the freedom you've been looking for by taking a moment to complete our online application. Benefits: Excellent weekly...Weekly payPart timeRemote workShift workNight shiftEarly shift
Remote Career
Atlanta, GA3 days ago - A leading telemarketing firm in Atlanta seeks a Telemarketing Sales Representative. This role involves conducting calls, presenting products, and exceeding sales targets. Ideal candidates have at least one year in sales and strong communication skills. A successful candidate...Remote job
$19 per hour
...specific accounts, products or plans. They are responsible for providing high quality service to all callers using phone, email or chat. Call Center Representatives handle requests provide explanations regarding benefits and plan provisions, review claims information...Hourly paySeasonal workWork at officeLocal areaRemote workFlexible hoursShift workAfternoon shiftAscensus
Atlanta, GA2 days ago$16.5 per hour
Call Center Representative – Customer Support Location: Sandy Springs, GA Employment Type: Full-Time (Part-Time available after training) Compensation : Starting at $16.50/hour, with growth up to $19.50/hour within 6 months Overview Join a high-volume inbound call center...Full timePart timeFlexible hoursSerenity-Healthcare-1
Sandy Springs, GA20 hours ago$17 per hour
Aspen Contracting, Inc is seeking a Canvasser in Atlanta, GA to engage homeowners through door-to-door outreach and generate leads for roofing, siding, and gutter services. The role offers a base pay of $17 per hour plus uncapped commissions, with flexible schedules available...Hourly payFlexible hours- ...and B2C environments. Our solutions are purpose-built and tech-enabled to deliver measurable improvements in business outcomes. We live by a set of people-focused values that guide our relationships with each other and with our clients. By putting people first, working...Temporary workLocal areaWork from homeWeekend work
$15.5 per hour
Systems & Methods, Inc. (SMI) is hiring a Data Entry Operator who will be responsible for processing child support payments according to established procedures. Candidates must have at least one year of experience in data entry and be fluent in English. This role offers...Remote jobHourly payWork from homeMonday to Friday$15 per hour
...handling around 40 instances a day via phone, chat, and email promptly and professionally.... ...a drug and background screening. *Must live in the metro Atlanta area and be able to commute... ...Relations Representative - State Farm Agent Team Member Remote Work from Home Customer...Hourly payFull timeLive inWork at officeImmediate startRemote workWork from homefirstPRO 360
Atlanta, GA1 day ago- Job Description Job Description We are seeking a Bilingual Administrative Assistant to become an integral part of our team! ** Admin Support, Reception, Coordinating incoming and outgoing shipment activities within the warehouse** Requirements: # Bilingual Skills...Work at officeFlexible hours
Flex Employment Group
Forest Park, GA28 days ago - Job Description Job Description We are looking for a detail-oriented Administrative Assistant I to support daily office operations for a Contract position based in Atlanta, Georgia. This role is ideal for someone who enjoys keeping teams organized, managing communications...Contract workWork at office
Robert Half
Atlanta, GA9 days ago - Job Description Job Description The Administration Assistant plays a key role in ensuring smooth office operations by handling a variety of administrative tasks. This position supports the team through efficient management of documents, data, and inventory, contributing...Work at office
AKUDO HEALTHCARE
Austell, GA11 days ago - Job Description Job Description Local roof experts looking for an office/field assistant to work for 500 weekly salary position to help manage the office and adjuster/customer appointment's in the field. Responsibilities: Draft correspondences and other formal...Work at officeLocal area
Local Roof Experts
Atlanta, GA14 days ago - Job Description Job Description We are looking for an Administrative Assistant to support fund administration, grant processing, and daily operational coordination in Atlanta, Georgia. This Long-term Contract position is ideal for someone who is organized, detail-oriented...Long term contractWork at office
Robert Half
Atlanta, GA7 days ago - Job Description Job Description Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a motivated and outgoing Administrative Assistant to join our team. In this role, you will provide support to...Part timeWork at office
M & W Commercial Flooring LLC
Atlanta, GA11 days ago - Administrative Support Assistant Are you looking to further your administrative experience and dive into the world of law? Do you enjoy working with a collaborative team where your hard work and dedication is appreciated? Look no further because Nelson Mullins is looking...Work at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Live Chat Agent. Be the first to apply!
Related searches