Live Chat Agent
At Your School (AYS, Inc.)
Live Chat Agent
Atlanta, Georgia, United States
About the Job
Position: Live Chat Agent
Location: Remote
Company Overview: AYS Inc is a leading provider of customer service solutions for businesses across various industries. Our team of dedicated professionals strives to deliver exceptional customer experiences through various channels, including live chat, email, and phone support. We are committed to providing our clients with the best possible service and are looking for a Live Chat Agent to join our team.
Position Overview: As a Live Chat Agent, you will be responsible for providing timely and accurate support to our clients through live chat channels. You will be the first point of contact for our customers, and your role will be crucial in ensuring customer satisfaction and retention. You will work closely with our team of customer service professionals to provide top-notch service to our clients.
Key Responsibilities:
- Respond to customer inquiries and provide support through live chat channels in a timely and professional manner
- Identify and resolve customer issues, escalating to the appropriate team members when necessary
- Utilize product knowledge and resources to provide accurate and helpful information to customers
- Maintain a high level of customer satisfaction by meeting and exceeding performance goals and metrics
- Collaborate with team members to continuously improve processes and procedures
- Maintain a positive and professional attitude at all times, representing the company's values and brand image
- Keep accurate records of customer interactions and follow up on any unresolved issues
- Stay up-to-date with product knowledge, company policies, and industry trends to provide the best possible support to customers
Qualifications:
- High school diploma or equivalent
- Proven customer service experience, preferably in a live chat or online support role
- Excellent written and verbal communication skills
- Ability to multitask and handle multiple chat conversations simultaneously
- Strong problem-solving and decision-making skills
- Proficient in using chat and CRM software
- Ability to work in a fast-paced and dynamic environment
- Flexible schedule, including availability to work weekends and holidays if needed
We Offer:
- Competitive salary and benefits package
- Ongoing training and development opportunities
- A supportive and collaborative work environment
- Opportunities for growth and advancement within the company
If you are a customer-oriented individual with excellent communication skills and a passion for delivering exceptional service, we want to hear from you! Join our team at AYS Inc and be a part of a dynamic and growing company. Apply now to start your career as a Live Chat Agent.
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Live Chat Agent in Atlanta, GA vacancy
- ...Position Overview State Farm Insurance Agent located in Atlanta, GA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Clinton Raines - State Farm Agent, you will build and develop customer relationships within the...Suggested
Clinton Raines - State Farm Agent
Atlanta, GA1 day ago - Benefits Bonus based on performance Flexible schedule Free food & snacks Opportunity for advancement Training & development Work setting Part-time, in-person, Atlanta, GA 30329. Must be able to reliably commute or plan to relocate before starting work. No prior experience...SuggestedHourly payPart timeRelocationMonday to FridayFlexible hours
Brian Jennings - State Farm Agent
Atlanta, GA1 day ago $42k - $50k
...Telemarketer - State Farm Agent Team Member Full Time in Atlanta - Cumberland - Truist Park Area - GA 401(k) Bonus based on performance Paid time off Profit sharing ROLE DESCRIPTION As a Telemarketer - State Farm Agent Team Member for Mark Hutchens - State Farm Agent,...SuggestedFull timeCoveredbymark
Atlanta, GA1 day ago$18 per hour
Benefits: Bonus based on performance Free uniforms Opportunity for advancement Training & development Join Generator Supercenter – The #1 Standby Generator Dealer! Are you retired and looking for a flexible, part-time job to earn extra income while staying active? Do you...SuggestedHourly payExtra incomeFull timePart timeFlexible hoursShift workWeekend workDay shiftAfternoon shiftComForcare
Brookhaven, GA4 days ago$100k
...to volunteer and give back so that everyone has a safe place to live, work, and play. You will have the opportunity to work alongside... ...pay plus commission based on performance. On average, our sales agents earn between 50-65K annually...and our top performers earn $100K+...SuggestedHourly payFull timeSeasonal workWork at officeLocal areaRemote workWork from homeHome officeFlexible hoursNight shiftAfternoon shift$45.76k
...-depth initial consultation calls with families Educate families on customized senior care options, and work to find the senior living communities and home care providers that best match their needs Act as the liaison between families and senior housing communities...Remote jobHourly payWork at officeHome officeShift workWeekend workAfternoon shift- Inbound Sales Representative - Sales Embark on an exciting journey as an Inbound Sales Representative at Massive, where you will be the first point of contact for prospects and play a pivotal role in guiding them toward the right financial market data solutions. ...
- Overview Nelson Mullins, an AmLaw 60 firm, is seeking a highly organized and detail-oriented Administrative Support Assistant with fluency in Korean to join our International and Immigration team in Atlanta. The Administrative Support Assistant provides administrative...Work at office
Nelson Mullins Riley & Scarborough
Atlanta, GA6 days ago $5,250 per month
Join to apply for the Inbound Sales Representative role at Peachy Insurance Peachy Insurance is an inclusive, remote friendly organization with compassionate professionals who strive to exceed their goals every day. Here at Peachy, we exist to make a difference in the ...Hourly payFull timeRemote work- Sonic Automotive in Atlanta, Georgia, is looking for a Customer Service Representative. The ideal candidate will handle inbound calls and inquiries with a focus on providing timely responses to customer needs. Responsibilities include facilitating pricing and purchasing...Weekend workAfternoon shift
- CallRail is looking for an Inside Sales Representative in Atlanta to engage warm leads and convert them into long-term customers. You will conduct product demonstrations for small business prospects and focus on delivering a seamless buying experience. The ideal candidate...
$14 - $20 per hour
...Telemarketer Position Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Telemarketer... ...services office has a passion to make a difference in the lives of others and better the community. We are an established,...Hourly payFor contractorsWork at officeImmediate startFlexible hours$500 per month
Outbound Sales Consultant At Signal, an Outbound Sales Consultant, or "Client Concierge", is an integral part of our Consumer Division, a team focused on helping client prospects find financial professionals to assist with their retirement planning needs. As a Client...Full timeWork at officeRemote workHome officeRelocation packageFlexible hours- Telemarketing Sales Representative Atlanta, Georgia, United States About the Job Key Responsibilities: Conduct outbound and inbound calls to engage potential and existing customers. Present Comcast products and services (e.g., internet, cable, phone) to ...Remote work
$45k
Looking for Your Next Opportunity? You’ve Found It. Peachy Insurance isn’t just another agency—we’re one of the top-producing Allstate agencies in the nation, and we’re on a mission to shake up the insurance world. With over 50 team members strong, remote work opportunities...Remote workMonday to Friday- A leading telemarketing firm in Atlanta seeks a Telemarketing Sales Representative. This role involves conducting calls, presenting products, and exceeding sales targets. Ideal candidates have at least one year in sales and strong communication skills. A successful candidate...Remote job
- ...Customer Service Agent - Remote Data Entry Clerk This is your opportunity to start a long-lasting profession with unlimited opportunity. Find the freedom you've been looking for by taking a moment to complete our online application. Benefits: Excellent weekly...Weekly payPart timeRemote workShift workNight shiftEarly shift
Remote Career
Atlanta, GA3 days ago - Overview Under direct supervision/assistance, this position is responsible for providing customer service while directing passenger movement, handling passenger baggage and ensuring that customer baggage is directed to the appropriate locations from stations in the Airport...Work experience placementShift work
Daifuku North America
Atlanta, GA1 day ago - Call Center Representative - Tucker, GA (Hybrid) Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions...Work at officeRemote workFlexible hours2 days per week
Gainwell Technologies
Tucker, GA4 days ago $750 per week
ApexFocusGroup collaborates with research firms, universities, and trusted brands to gather genuine consumer insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role...Part timeCasual workRemote workFlexible hoursAFG
Chamblee, GA5 days ago$15.5 per hour
...and emissions testing program. Open and dispatch service calls for equipment issues that cannot be resolved over the telephone or live chat. Generate consumable/heavy wear orders when requested by inspection stations. Periodically assist with the company's continual improvement...Work at officeRemote workOpus
Atlanta, GA1 day ago- ...Representative, you will be the primary point of contact for our customers, providing top-notch service and support via phone, email, and chat. Your excellent communication skills, patience, and problem-solving abilities will ensure customer satisfaction and loyalty....Hourly payFull timePart timeRemote workWork from homeFlexible hoursNight shiftDay shift
Brandcoven
Atlanta, GA1 day ago $18 per hour
...Summary The Ryder Assist Now team provides an efficient way to retrieve answers to customers’ questions or resolve any issues. Your agents, not the customer, will find the correct information and connect with the right people to get precise answers. Our mission is to...Hourly payFull timeRemote workMonday to FridayShift workRyder
Atlanta, GA5 days ago- Job Description Call Center Representative Atlanta, GA Full Time Position Summary: The Service Delivery Consultant is responsible for answering and handling inbound calls from assigned client. The Service Delivery Consultant is accountable for answering all concerns and...Full timeFlexible hoursShift work
NJ Tech Inc
Atlanta, GA1 day ago - ...Call Center Agent Confident Staff Solutions is a leading staffing and recruitment agency. We specialize in providing top-notch talent to businesses of all sizes, helping them achieve their goals and objectives. Our team is dedicated to connecting employers with the...Shift workAfternoon shift
Confident Staff Solutions
Atlanta, GA2 days ago $17 - $18.5 per hour
...technology for state agencies, the company delivers innovative agent marketing and call center tools and services. Full-time/Seasonal... ...provide technical support Application Data Entry Online chat inquiries as assigned Interpret and follow defined procedures...Hourly payFull timeSeasonal workRemote workWork from homeVIMO
Atlanta, GA2 days ago$19 per hour
...specific accounts, products or plans. They are responsible for providing high quality service to all callers using phone, email or chat. Call Center Representatives handle requests provide explanations regarding benefits and plan provisions, review claims information...Hourly paySeasonal workWork at officeLocal areaRemote workFlexible hoursShift workAfternoon shiftAscensus
Atlanta, GA2 days ago$790 per week
Tired of call center jobs? Get paid to share your opinion instead — no headset, no scripts, no experience. Focus Group Panel is real market research — actual companies paying for honest feedback on their products. Active members earn up to $790 a week on studies...Full timePart timeRemote workFocus Group Panel
Sandy Springs, GA1 day ago$16.5 per hour
Call Center Representative – Customer Support Location: Sandy Springs, GA Employment Type: Full-Time (Part-Time available after training) Compensation : Starting at $16.50/hour, with growth up to $19.50/hour within 6 months Overview Join a high-volume inbound call center...Full timePart timeFlexible hoursSerenity-Healthcare-1
Sandy Springs, GA16 hours ago- Job Title:Call Center Representative Location: Atlanta, GA Department: Customer Service Job Summary: As a Call Center Representative, you will be the front line of our organization's customer service efforts, playinga vital role in ensuring our customers receive exceptional...
Comsult Connect
Atlanta, GA5 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Live Chat Agent. Be the first to apply!
Related searches