Customs Brokerage Agent

Job Description

Job Description

Customs Brokerage Agent

Job Type : Full-Time
Work Arrangement: Primarily In-Office

Position Summary

SEKO Logistics is seeking an experienced Customs Brokerage Agent to join our Customs Brokerage team. The ideal candidate will have hands-on experience with U.S. Customs brokerage operations and a strong understanding of the import entry process, U.S. Customs regulations, tariff classification, and documentation requirements.

This is a primarily in-office position designed for someone who values collaboration and being part of an experienced Customs brokerage team. The position also offers hybrid work flexibility as a benefit, based on business needs, performance, and departmental requirements.

A U.S. Customs Broker License is preferred but not required. Candidates must have prior Customs brokerage experience.

Key Responsibilities

• Prepare, review, and transmit U.S. Customs entries accurately and timely in accordance with CBP requirements and client instructions.

• Review commercial invoices, packing lists, bills of lading/air waybills, certificates of origin, arrival notices, and other supporting documentation for accuracy and completeness.

• Determine and verify HTS classifications, duty rates, country of origin, trade program eligibility, and applicable Chapter 99 tariff requirements.

• Calculate duties, taxes, and fees associated with imported merchandise.

• Monitor Customs entries and shipments through release and resolve holds, rejects, documentation issues, and other clearance exceptions.

• Communicate with U.S. Customs and Border Protection (CBP), Partner Government Agencies (PGAs), carriers, customers, and internal operations teams to facilitate timely clearance.

• Research and respond to Customs inquiries, including Requests for Information (CF-28), Notices of Action (CF-29), and other CBP correspondence as appropriate.

• Assist with post-entry activities, including Post Summary Corrections (PSCs), protests, reconciliation, duty refund opportunities, and other entry corrections as needed.

• Maintain accurate client profiles, classification databases, parts lists, and Customs brokerage instructions.

• Provide customers with operational guidance regarding Customs requirements, documentation, tariff treatment, and import procedures within the scope of the position.

• Stay current with changes to the Harmonized Tariff Schedule, CBP regulations, trade remedies, tariff programs, Partner Government Agency requirements, and other developments affecting U.S. imports.

• Identify potential compliance concerns and escalate complex classification, valuation, origin, AD/CVD, tariff, or regulatory issues when appropriate.

• Work closely with Customs Brokerage, transportation, account management, and compliance team members to provide consistent and responsive customer service.

• Prepare reports and perform other Customs brokerage and compliance-related duties as assigned.

Qualifications

• Previous U.S. Customs brokerage experience required.

• U.S. Customs Broker License preferred but not required.

• Working knowledge of U.S. Customs entry procedures and import documentation.

• Familiarity with the Harmonized Tariff Schedule of the United States (HTSUS) and tariff classification.

• Knowledge of ACE/ABI and electronic Customs entry processing.

• Experience working with Customs brokerage software; CargoWise experience is a plus.

• Familiarity with current trade programs and additional duty requirements,
including Section 301, Section 232, Chapter 99 tariffs, Free Trade Agreements, and AD/CVD, is preferred.

• Experience with Partner Government Agency requirements is a plus.

• Strong computer skills, including proficiency with Microsoft Office applications.

Skills & Competencies
• Exceptional attention to detail and commitment to accuracy.

• Strong organizational and time-management skills.

• Ability to prioritize workload and manage multiple Customs entries and deadlines simultaneously.

• Strong analytical and problem-solving abilities.

• Ability to research Customs requirements and troubleshoot entry and clearance issues.

• Professional written and verbal communication skills.

• Ability to communicate effectively with customers, co-workers, carriers, CBP officials, and other government agencies.

• Strong sense of accountability and ownership of assigned work.

• Ability to work both independently and collaboratively within a team environment.

• Customer-focused approach with a commitment to responsive and reliable service.

Benefits & Work Environment

SEKO Logistics offers a competitive benefits package designed to support our employees both professionally and personally.

• Fully paid healthcare coverage

• Full-time employment

• Opportunities to expand Customs brokerage, compliance, and regulatory knowledge

• Additional comprehensive employee benefits will be provided during the interview process.

Preferred Qualifications

• U.S. Customs Broker License in good standing preferred but not required.

• Experience handling complex Customs entries and post-entry work.

• Experience with automotive, manufacturing, or other high-volume import accounts.

• Familiarity with CargoWise or a comparable Customs brokerage platform.

• Experience researching HTS classifications, trade remedies, and Customs regulatory requirements.