Conference Center Operations & AV Concierge

American Management Association (AMA), a leader in professional talent development, is looking for a Conference Center Coordinator to coordinate facilities operational services which include guest services, technical services, technical support services, food & beverage service, freight / mail services, cleaning and maintenance services to provide a professional learning atmosphere for all guests Job Responsibilities Support front-desk team coverage at the conference center Welcome guests (seminar participants, instructors, event hosts and guests, etc.) in an attentive, friendly, courteous and service-oriented manner Responsible for seminar attendance administration and stocking of meeting materials Set up and break down conference/training rooms, and refresh rooms as needed, which may require moving furniture (tables, chairs, etc.), equipment and supplies Support Center team with distribution and collection of supplies and meeting/training materials (flipcharts, markers, paper and pens, etc.) Provide ad-hoc troubleshooting and assistance with technology and AV support needs Maintain clean, organized and well-stocked inventory for client beverage stations Set up, replenish, maintain, and breakdown catering buffets Other related tasks Qualifications High school diploma/GED required; additional education preferred 2+ years' experience in customer service or hospitality preferred Experience in supporting AV and IT equipment and computer software systems preferred Proficiency in Microsoft Office required and Apple iWorks suite preferred Flexible, long, and weekend hours are required, on occasion Proficient in multitasking Portray a polished, professional image according to AMA's dress code standards More about American Management Association American Management Association (AMA) is a global professional development organization that empowers individuals and organizations to thrive in today's dynamic business environment. Through leadership development, management training, and corporate learning solutions—delivered in person and online—AMA equips professionals with practical skills, strategic insight, and real-world tools to drive performance, lead change, and accelerate growth. An EOE/AA Employer, M/F/Individuals with Disabilities/Veterans- an ADA compliance organization #J-18808-Ljbffr Meetings Professionals International