Bilingual Direct Support Staff - Relief (Mandarin or Cantonese Speaking)

Overview

Starting Rate: $18.50/hour

Schedule: Relief

Advocates is seeking enthusiastic, motivated team players to provide valuable care to individuals in a residential setting!

The Direct Support Staff position is an entry-level role where you can support individuals with developmental disabilities and start your career in human services! In the Direct Support Staff role, you will provide ongoing support, guidance, and role modeling directly to individuals served in a residential setting. You will be responsible for assisting residents with activities of daily living such as cooking, personal hygiene, and dressing. You will also be responsible for administering and managing medication, following Individual Support Plans (ISPs), transporting residents to appointments when needed, and completing shift notes. Direct Support staff ensure the program is a welcoming, comfortable and safe environment. You will get to work closely with parents and/or guardians to collaborate on how to best support each individual. You will also support residents of the program with community integration by doing things such as group activities, taking trips to events, and volunteering.

Who We Are

At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges.

We’re a nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated.

At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive.

Minimum Education Required

High School Diploma/GED

Responsibilities

• Support individuals in daily activities inside their home and in the community by promoting self-advocacy, decision-making and empowerment. Provide guidance and role modeling as appropriate.

• Assist individuals with planning and implementation of daily activity schedules and routines.

• Assist individuals to identify and develop person-centered goals and plans to address any concerns, wants or needs.

• Encourage active participation in community events and other integrated activities.

• Assist individuals with home maintenance and perform cleaning responsibilities.

• Document shift notes summarizing any applicable occurrences, observations, concerns or progress.

Qualifications

• High school diploma or equivalent degree. Experience working with the population preferred!

• Bilingual in English and Mandarin or Cantonese

• Excellent interpersonal, judgement and coaching skills.

• Strong written and verbal communication skills.

• Ability to utilize basic computer applications.

• Desire to thrive in a fast-paced, client-centered, team-oriented environment.

• Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients.

• Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience .

We are committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application, interview or hiring process, please contact Human Resources.

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Job Locations US-MA-West Roxbury

Minimum Education Required High School Diploma/GED

Job ID 2026-12992

Organization Advocates

Type Relief

Number of Hours Per Week 0

Business Unit Developmental Services