IT Tech Support

I.T. Tech SupportHarris SchoolReports to: Supervisor of TechnologyJob Summary:Provide support to district staff with hardware and software needs and issues.Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the duties, responsibilities, knowledge, skill, and/or ability required. The Southeast Delco School District will adhere to all applicable laws and regulations in assessing an employee's ability to carry out or otherwise meet the job requirements set forth herein in a satisfactory manner.Duties & Responsibilities:Provide support in PC/Laptop installation, configuration, troubleshooting, and repair.Assist with Tier 1 basic support of wireless and wired networks.Provide assistance in classrooms to operate equipment and implement activities.Submit technology work orders and make service calls to manufacturers as needed.Maintain building printers by replacing ink cartridges in building printers.Provide assistance to district staff regarding Desktop/Laptop/Tablet issues.Conduct research of web sites and resources for classroom teachers.Troubleshoot basic phone system issues.Diagnose technical issues and perform all Tier 1 troubleshooting techniques before escalating to higher level IT support.Perform other duties as assigned by the Director of Technology and the Technology Supervisor.Required Skills & Abilities:Familiarity with Windows based Operating SystemsKnowledge of MacOS/iOS systemsMust possess excellent interpersonal skillsAbility to operate a variety of office equipmentEducation & Experience:High School diploma/GED/equivalent required2 years of IT experience requiredAssociates degree or higher in Information Technology desiredCompTIA Certification A+, Net+ or Sec+ or other certifications desiredPre-employment Requirements:Pennsylvania Criminal Background Check, FBI fingerprinting Background Check, Pennsylvania Child Abuse ClearanceSexual Misconduct/Abuse Disclosure Release (ACT 168)School Personnel Health Record and TB testPhysical Requirements:Ability to reach above and below the waistAbility to use fingers to pick, feel and grasp objectsAbility to lift and/or carry supplies and/or papers weighing no more than 50 lbs.Ability to sit, walk, stand or move throughout the work environment, often for extended periods of the workdayVisual acuityAuditory acuityLevel of Compensation:This position's salary is determined by the collective bargaining plan for Federation of Support Staff employees. The starting salary for this position is $23.05/hour. After the completion of the 90-day probationary period, this position is eligible for a raise to bring the salary to $23.55/hour. This is a full-time, 12-month position.Disclaimer:The preceding list is not exhaustive and may be supplemented, as necessary. The statements contained herein reflect general details as necessary to describe the principle functions of this job, the scope of responsibility, and the level of knowledge and skills typically required, but should not be considered an inclusive listing of work requirements, skills or duties so classified. All personnel may be required to perform duties outside their normal responsibilities from time to time as needed.All employment open positions are made available on a nondiscriminatory basis without regard to race, color, creed, religion, sexual orientation, national origin, gender, age, disability, or veteran status. The Southeast Delco School District is an Equal Employment Opportunity Employer.