Patient Coordinator
Wave Dental Professionals
Job Type
Full-time
Join a Growing Specialty Dental Team! Are you an experienced dental front-office professional who thrives in a fast-paced environment? Do you have strong knowledge of specialty scheduling, dental insurance, and patient coordination ? Wave Dental Specialists is a busy, growing multi-specialty dental practice in Dearborn Heights, MI. We are looking for a confident, organized, and patient-focused Patient Coordinator to join our team and help create an exceptional experience from the moment patients walk through our doors. If you're someone who can balance excellent customer service with attention to detail-and knows how to keep a busy specialty schedule running smoothly-we'd love to meet you! What You'll Do
- Welcome patients and provide a warm, professional experience at check-in and check-out
- Coordinate appointments and treatment schedules across multiple specialties, including Endodontics, Oral Surgery, Orthodontics, Periodontics, and more
- Manage referrals and coordinate care between referring offices, specialists, and patients
- Verify dental insurance benefits and assist with pre-authorizations and treatment estimates
- Submit and follow up on insurance claims and outstanding balances
- Collect patient payments accurately and professionally
- Maintain accurate patient records, insurance information, and appointment documentation
- Communicate closely with clinical teams to ensure schedules stay organized and efficient
- Help patients navigate their specialty treatment experience from referral through completion
- 2+ years of dental front-office experience required
- Multi-specialty or specialty dental experience required
- Strong understanding of dental insurance, verification, billing, and claims
- Experience with PPO and Medicaid insurance is a plus
- Open Dental experience preferred
- Excellent communication and customer service skills
- Highly organized with strong attention to detail
- Comfortable managing multiple priorities in a high-volume environment
- Professional, dependable, and positive attitude
- Ability to work effectively as part of a collaborative team
- Competitive pay based on experience
- Full benefits package including medical, dental, and vision
- Paid time off and paid holidays
- Retirement plan
- Opportunities for career growth and advancement
- Supportive leadership and an experienced clinical team
- Modern, state-of-the-art facility and technology
- Opportunity to work alongside multiple dental specialties and expand your experience
- High School Diploma or equivalent.
- Minimum one-year related experience and/or training; or equivalent of combination of education and experience.
FLSA Status: Hourly Reports to: Operations Manager.
Vacancy posted 2 days ago
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