Senior Associate, Conversational AI, Agentic AI
Jobtailor
Developing and implementing AI-powered contact center solutions using tools such as Dialogflow and Amazon Lex Designing and prototyping user interfaces with a focus on usability and accessibility, utilizing Figma and HTML5 Conducting user research and analysis to inform the design and customization of interactive systems Collaborating with cross-functional teams to integrate Agentic AI protocols and enhance customer experience strategies Creating and refining mock-ups and prototypes to align with client requirements and feedback Analyzing industry trends to identify opportunities for innovation in user interaction engineering Leading the development of natural language interfaces and voice design for enhanced user engagement Utilizing AngularJS frameworks to build responsive and dynamic web applications Managing workflow development and analysis to optimize processes and improve efficiency Applying human-centered design principles to create intuitive and user-friendly digital products Requirements At least a Bachelor's degree At least 3 years of experience Experience with AI-powered contact center solutions Proficiency in Dialogflow and Amazon Lex for NLP tasks Utilizing Azure OpenAI and AWS Bedrock for AI development Developing voice design and natural language interfaces Conducting usability testing and user experience research Creating mock-ups and interactive design prototypes Analyzing industry trends and customer insights for strategy Core Competencies Demonstrates expertise in developing AI-powered contact center solutions and creating user-friendly digital products through human-centered design principles. Proficient in utilizing tools like Dialogflow, Amazon Lex, and Figma to enhance user engagement and optimize customer experience strategies. Highest-signal resume keywords AI-Powered Contact Center Solutions Dialogflow Proficiency Amazon Lex Proficiency User Experience Research AngularJS Framework Utilization ATS Optimization Keywords Hard Skills Natural Language Processing Voice Design Development Usability Testing Interactive Design Prototyping Human-Centered Design Principles Workflow Development User Research Analysis HTML5 Prototyping Responsive Web Application Development Customer Insights Analysis Soft Skills Collaboration Communication Certifications & Qualifications Bachelor's Degree Industry Keywords User Interaction Engineering Customer Experience Strategies Cross-Functional Team Collaboration Industry Trends Analysis Mock-Up Creation Tools & Technologies Figma Azure OpenAI AWS Bedrock #J-18808-Ljbffr Jobtailor
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