International Documentation Associate Mon-Fri 1st Shift $20-$22.50/hr
$20 - $22.5 per hourESAB
International Documentation (IDoc) Associate
Founded in 1904, ESAB Corporation is a premier narrowly diversified global leader in connected fabrication technology and gas control solutions. Our rich history of innovative products, workflow solutions, and business system, ESAB Business Excellence, enables our purpose of Shaping the World We Imagine. We're looking to hire a talented IDoc Associate based in Denton, Texas.
Reporting to the Distribution Supervisor, the IDoc Associate is responsible for preparing documentation and coordinating the shipment of all international orders from US facilities. This role ensures compliance with export regulations and supports global customer satisfaction through accurate documentation and effective coordination.
Primary Duties
- Prepare and distribute compliant export documentation for all international shipments leaving the US and international shipments
- Coordinate all international shipments, including communication between customer service, export shipping departments, compliance, freight forwarders, and carriers
- Troubleshoot international shipment issues (e.g., tracking, damaged or lost freight, post-shipment concerns)
- Provide support to International Customer Service in investigating and resolving outstanding issues
- Support individual and team goals and initiatives
- Prepare quotes for international and domestic customer service
- Use documentation software to:
- Determine country-specific documentation requirements
- Ensure shipments are processed through Restricted Party Screening
- Determine if an Export License is required
- Apply accurate HTS, ECCN, and Country of Origin information
- Ensure complete accuracy of all documentation
- Prepare Hazmat documentation for DOT and IMDG requirements
Qualifications
Education Requirements
- High School Diploma or GED
Experience Requirements
- Minimum one to two years of international shipping experience, including document preparation
- Experience interfacing cross-functionally and with external vendors
Technical Requirements
- Proficient in Microsoft Office products
- Experience with ERP systems (JDE or SAP preferred)
- Strong working knowledge of export regulations and documentation requirements
- Excellent oral and written communication skills
- Ability to analyze and resolve problems effectively and timely
- Strong listening and interpersonal skills
- Strong organizational skills with the ability to handle multiple tasks
Language Capabilities
- Fluent in English (read, write, speak)
Mobility & Travel Requirements
- No travel required
Working Conditions
- Remains in a stationary position 50% of the time and involves additional physical demands such as ascending/descending stairs, walking, stooping, and standing
- Must wear Personal Protective Equipment (PPE) when working in the distribution center and manufacturing and plant locations
- Constantly operates a computer and other office productivity machinery including but not limited to printer, tablets, cell phones
- Moves, transports, puts, or removes equipment weighing up to 50 lbs.; pushes, pulls products weighing up to 200 lbs. using provided safety tools
- May be exposed to varying weather during travel
- Domestic travel required approximately 0%
Note: This position does not support sponsorship. Applicants requiring sponsorship now or in the future will not be considered.
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