People Advisory Services - Global Payroll - US Payroll - Tax Services Manager

Location Chicago, Miami, Dallas, Atlanta, New York, Iselin Role Overview Ernst & Young LLP's National Tax and EY EDGE practices comprise teams of professionals providing technical tax services to US and global clients. Our Global Payroll Operate practice helps clients manage global payroll needs proactively across more than 150 countries. Our market‑leading approach combines extensive local payroll service experience with a standard global payroll compliance and implementation methodology, providing integrated, consistent, high‑quality service that unlocks the potential of the payroll function across the entire process. Key Responsibilities Managing large US payroll projects or recurring payroll delivery processed on industry leading payroll software ensuring timeliness and accuracy, which will require ownership, project management, decisions and resolution, including the escalation of client, central support teams and internal country issues Create process and team to deliver quick and effective implementations for new clients Work with other EY services lines in providing a combined back office offering and ensuring client receives seamless “one‑EY” experience Provide/drive innovation and continuous improvement for our global payroll solutions or tools Developing relationship with clients and become their trusted advisor Manage EY internal stakeholders, client and vendor communications and relationships Train, mentor and develop the team to provide them with required US payroll or technical knowledge to grow within the team Support business development and process improvements that helps growth of the US Payroll operations Identifying opportunities to improve our project delivery tools and templates Building on technical competence by keeping up to date on global trends, developments and regulations and applying them to moderately complex situations and undertaking non‑routine, complex project‑type work as requested by clients Defining future process after Go live and stabilization Raise red flags on any delays during implementations Prepare SOPs and workflow document for client payroll processing Work with other managers towards learned lessons and opportunities for improvements for future implementation Support Senior Manager in managing business development conversations, practice management and engagement economics Skills And Attributes for Success US Payroll process knowledge (including implementation and recurring payroll operations) Working knowledge of leading software like SAP, ADP global view, Paychex, Paylocity, MasterTax etc. Implementation experience of large projects with several stakeholders HR, treasury and/or accounting experience Create solutions and processes from scratch Juggling projects and priorities as per agreed deadlines and escalations Testing management skills Data conversion reconciliation experience Strong analytical skills, problem‑solving ability and attention to detail Project management skills Required Qualifications Bachelor's degree and relevant post‑graduate qualification, preferably with an emphasis in Sciences, MIS, Finance or Accounting 5‑7 years of US payroll implementation; end to end payroll processing and payroll delivery management 10+ years of US payroll processing and compliance experience CPA and/or CPP is must US Payroll implementation and project management experience Strong numbers acumen, including analytical abilities and proficient skills in Excel, MS Access, SQL Queries, or other leading data analytics tools in the market Experience in payroll integration with leading global HCM platform such as Workday, SAP HR, SuccessFactors or Oracle Excellent organizational skills with a proactive approach to problem solving and attention to detail Strong analytical, project management, and organizational skills, with a detail‑oriented approach Willingness to travel as needed, and working in a balanced hybrid environment Preferred Qualifications SAP technical and configuration knowledge Contract negotiation and vendor negotiation experience Presentation and leading a demo capabilities Benefit/HR integration project experience Working knowledge of GL reconciliation Working knowledge of Treasury functions Payroll consulting experience as a senior functional consultant, testing lead and /or project manager for medium to large payroll projects Prior experience with client facing service industry Ready to work flexible schedule as per client requirements Benefits We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $103,600 to $189,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $124,300 to $215,800. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team‑led and leader‑enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well‑being. Equal Employment Opportunity Statement EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at View email address on click.appcast.io. #J-18808-Ljbffr