Assistant Director of Enrollment Systems

Job Description:

APPOINTMENT: July 1, 2026

RESPONSIBILITIES: The Assistant Director of Enrollment Systems works collaboratively with all enrollment departments for the implementation and operations of the CRM system Slate to enhance the enrollment management operations for the Office of Admissions, the Office of Graduate Studies and other departments charged with enrollment goals. The Assistant Director will serve as a primary CRM administrator for the university.


The Assistant Director will assist in planning and providing data-informed and system-based solutions to facilitate outreach, recruitment, travel and territory management, campus visit programming, yield programming, reporting and analysis.


The Assistant Director utilizes proven communication and problem-solving skills to guide, train and assist all user groups on issues related to the design, development, deployment and identification of options to fully utilize CRM software critical to university operations. Collaborates with departments to conduct and identify business objectives and requirements. The Assistant Director will continue to work with other enrollment departments to utilize the CRM platform for their individual and departmental needs. This position provides software development and support in a multi-platform environment, utilizing software applications to support the planning, development, and coordination of recruitment and admissions efforts to recruit and enroll prospective students.


RANK & SALARY: $50,000 - $53,000 per year, commensurate with experience.

Western Illinois University employees may be eligible for a variety of State of Illinois benefits. These benefits are administered through the Illinois Department of Central Management Services (CMS). These benefits include: Health Insurance plans, (HMO's, OAP's, QCHP, and CDHP), Dental Insurance, Vision Plan, Life Insurance, Accidental Death & Dismemberment (AD&D), Supplemental Long-Term Disability (LTD), Flex Spending Accounts (HAS, MCAP, and DCAP), 403(b) Supplemental Retirement Plans and 457(b) Deferred Compensation Plans.

Eligible employees are required to participate in the State Universities Retirement System (SURS). SURS is the retirement administrator for employees in public higher education in the State of Illinois.

Other benefits available to eligible employees include: paid time-off, Employee Assistance Program, Tuition Waiver programs, and discounts to the local YMCA.


For a full list of benefits as a WIU employee, please visit our Benefits Homepage:

For questions on benefits, or eligibility, contact our benefits team at View email address on click.appcast.io or by calling View phone number on click.appcast.io.



Requirements:

REQUIRED QUALIFICATIONS:

• Bachelor's degree with a preference for degrees in information systems, computer science, business administration, management information systems, marketing, statistics, social sciences.
• Minimum of two years of progressive work experience with systems administration.
• Experience with software application development and/or database management.
• Knowledge and experience in recruiting/sales and/or college admissions.
• Experience working in a fast-paced and customer service rich environment with a diversifying student body

PREFERRED QUALIFICATIONS:

• Master's degree in a related field.

For a degree to be considered, it must be conferred from a regionally accredited degree-granting institution of higher education (or equivalent from an international accrediting body). Unless otherwise stated, the degree must be conferred at the time of appointment.



Additional Information:

THE UNIVERSITY:

About WIU

Since 1899, Western Illinois University has provided outstanding educational opportunities to individuals in west central Illinois and well beyond our region and state. WIU's traditional residential campus in Macomb, Illinois, is the educational, cultural and athletic center of the region, while the WIU-Quad Cities non-residential branch campus in Moline, Illinois, is the only public university in the immediate Quad Cities region.

WIU-Macomb, IL:

Western's traditional, residential main campus offers a comprehensive slate of undergraduate and graduate programs, including a doctorate in education, and post-baccalaureate certificates. A diverse community in west central Illinois, Macomb features a unique blend of agriculture, industry, service, retail, education, and culture. Macomb serves as the county seat, with connections across the state with Amtrak providing twice-daily service from Macomb to Chicago (and point in-between). Macomb is located approximately 75 miles from the Quad Cities International Airport (Moline, IL) and 70 miles from the Greater Peoria Regional Airport (Peoria, IL).

WIU-Quad Cities:

Located on the banks of the Mississippi River in Moline, Illinois, the WIU-Quad Cities campus is the only public four-year regional university that serves the Quad Cities region. Designed as a metropolitan commuter campus, WIU-Quad Cities offers select undergraduate, graduate, and doctoral programs. Moline is located just 80 miles north of the Macomb campus and is centered within a diverse, bi-state community of 383,000 that offers a broad range of cultural, social, and entertainment amenities and experiences, as well as varied businesses and industries.

Academics

More than 61 undergraduate degree programs, 41 graduate programs, two doctoral programs and 16 post-baccaulaureate certificate programs prepare students for a successful career after graduation.

Student Resources

More than 200 student organizations at Western provide social, academic, recreation, athletics, service, academic, and many other opportunities for students to grow and learn, develop leadership skills, and much more. Numerous concerts, lectures, films, dance performances, cultural events and more are presented and performed each year, along with numerous major theatrical and dance productions and studio shows, and a variety of service-oriented projects and activities.

WIU Intercollegiate Athletics
The University's athletics program, based on the Macomb campus, sponsors 17 NCAA Division I intercollegiate men's and women's varsity sports. All varsity sports compete at the Division I level through The Ohio Valley Conference.



Application Instructions:

Complete applications include:

1) a letter of application

2) current curriculum vita or resume

3) copies of unofficial or official academic transcripts; official copies will be requested of selected candidate

4) the names, telephone numbers, and e-mail addresses of three current professional references

Please upload the requested documents by clicking APPLY NOW or by navigating to the WIU Employment page at the following URL

**Note** In order to upload Individual documents must be under 2 MB in size.

Screening will begin May 4, 2026.

Western Illinois University endeavors to provide a safe environment for its employees and students and requires candidates to submit to a background investigation upon offer of employment. Employment is contingent upon compliance with University policies and procedures relating to the receipt and evaluation of information contained in the background investigation.

Western Illinois University is an Affirmative Action and Equal Opportunity employer. In that spirit, we are particularly interested in receiving applications from a broad spectrum of people, including, but not limited to, minorities, veterans, women and individuals with disabilities. WIU has a non-discrimination policy that includes discrimination based on an individual's membership in the following classes: sex, race, color, sexual orientation, gender identity, gender expression, religion, age, marital status, national origin, disability, genetic information, veteran status, and any other classes protected by state or federal law.

Questions regarding the search may be directed to: Richard Toomey at View email address on click.appcast.io.


For assistance with the online application system contact the Office of Human Resources at View phone number on click.appcast.io or via email at View email address on click.appcast.io.