KIA Chantilly Service Advisor 80k-125k

Join Our Team as a Kia Service Advisor!Are you passionate about delivering exceptional customer service and automotive expertise? We’re looking for a dedicated Service Advisor to join our dynamic team at the largest Kia service department in Virginia, Maryland, West Virginia, North Carolina, and Washington D.C. This is your chance to be part of an exciting new chapter in our newly remodeled service lane!What We Offer:A modern, state-of-the-art service facilityOpportunities for professional growth and developmentA supportive and collaborative work environmentKey Responsibilities:Serve as the primary point of contact for customers in the service departmentClearly explain repairs and service needs to customersAdvise customers on necessary service work, ensuring their vehicles are safe and well-maintainedMaintain national averages for Customer Satisfaction Index (CSI)Utilize Dealertrack and Xtime software to streamline service processes (experience is a plus!)What We’re Looking For:Strong communication skills and a customer-focused attitudeAbility to explain complex automotive issues in an understandable mannerExperience in the automotive service industry preferredA team player who thrives in a fast-paced environmentIf you’re ready to take your career to the next level and be part of the largest Kia service department in the region, we want to hear from you! Join us in delivering outstanding service and driving customer satisfaction.Apply Now! Be a part of our journey and help shape the future of Kia service!Job Type: Full-timePay: $80,000.00 - $125,000.00 per yearBenefits:401(k)Dental insuranceEmployee assistance programEmployee discountHealth insuranceLife insurancePaid time offProfessional development reimbursementVision insuranceShift:Day shift, Rotating shiftWork Days:Monday to Friday, Rotating weekends