Public Safety Telecommunicator

Please see Special Instructions for more details. This recruitment is for three (3) Public Safety Telecommunicator positions. By applying, you will be considered for all three (3) positions: 00061821, 00061602 and 00036290. Posting Information Posting Information Department Department UPD Police-234401 Career Area Police/Security Is this an internal only recruitment? Is this an internal only recruitment? No Posting Open Date Posting Open Date 02/20/2026 Application Deadline Application Deadline 04/06/2026 Position Type Position Type Permanent Staff (SHRA) Position Title Position Title Public Safety Telecommunicator - Advanced Salary Grade Equivalent Salary Grade Equivalent NC05 / GN08 Working Title Working Title Public Safety Telecommunicator Position Number Position Number 00061821, 00061602, 00036290 Vacancy ID Vacancy ID P020812 Full-time/Part-time Permanent/Time-Limited Full-time/Part-time Permanent/Time-Limited Full-Time Permanent If time-limited, estimated duration of appointment Hours per week 40 Work Schedule 6pm – 6am (12 hours shifts) Week 1 work Tuesday, Wednesday, Saturday and Sunday. Week 2 work Monday, Thursday & Friday. Rotation repeats every other week. Rotation includes working 36 hours one week and 48 the next. (subject to change). One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community. University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC -Chapel Hill offers full-time employees a comprehensive benefits package , paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance. Primary Purpose of Organizational Unit UNC Police supports the University’s core mission of teaching, research, and public service by developing partnerships that, through the encouragement of problem-solving and communications, seek to identify and address public safety needs with professionalism and integrity, all while protecting North Carolina’s future. Position Summary This recruitment is for three (3) Public Safety Telecommunicator positions. By applying, you will be considered for all three (3) positions: 00061821, 00061602 and 00036290. The primary purpose of this position is to operate the UNC Chapel Hill Emergency 9-1-1 Communications Center effectively and efficiently 24 hours a day, 365 days a year ensuring law enforcement response, emergency response and other miscellaneous needs. This consists of collecting, processing, prioritizing and disseminating information from and to multiple resources and agencies under stressful conditions. Responsibilities of this position will consist of the following: 1. Dispatching operations for emergency and non-emergency assistance to the University community and surrounding agencies. 2. Processing maintenance requests and contacting on-call trades with Facilities Services infrastructure during a public health emergency. 3. Serving as a 24/7 point of contact while most other University operations have been suspended. 4. Peer training. Minimum Education and Experience Requirements High School diploma and sufficient experience to demonstrate ability to work under pressure. Additional Education and Experience will be necessary for progressive steps (Journey and Advanced). Requires certification as a Division of Criminal Information computer operator or the ability to achieve certification within 45 days of employment. May require Basic Telecommunicator Certification in accordance with the provisions of the North Carolina Criminal Justice Training and Standards Commission or the ability to achieve certification within one year of employment. All degrees must be received from appropriately accredited institutions. Management Preferences Previous Emergency Communications Dispatch experience and computer experience is strongly preferred. Required Licenses/Certifications Candidate must hold or be able to obtain Telecommunicator Certification within the first year of employment. May be required to obtain Communications Training Officer certification. Special Physical/Mental Requirements Applicant must meet physical requirements of the North Carolina Sheriff’s Training and Standards including physical examination and drug screening. Must be able to sit for extended periods of time with or without an accommodation. May be required to obtain Communications Training Officer certification. Campus Security Authority Responsibilities This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities. Position/Schedule Requirements Position/Schedule Requirements Evening work occasionally, Night work occasionally, Overtime occasionally, Rotating shifts occasionally, Shift work occasionally, Valid NC Driver’s License, Weekend work occasionally Special Instructions This recruitment is for three (3) Public Safety Telecommunicator positions. By applying, you will be considered for all three (3) positions: 00061821, 00061602 and 00036290. Office of Human Resources Contact Information If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at View phone number on click.appcast.io or send an email to View email address on click.appcast.io Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status. Equal Opportunity Employer Statement The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities. Required Documents Curriculum Vitae / Resume Cover Letter Optional Documents Curriculum Vitae / Resume Cover Letter Posting Supplemental Questions Required fields are indicated with an asterisk (*). * This position is essential to ensure continued, uninterrupted University operations, during periods of adverse weather and/or emergency situations and the employee will be required to work during days that the University will otherwise be closed, will this be a problem for you? Yes No * Please select the response below that best describes your experience/education/certification for the Public Safety Telecommunicator position. High School diploma or equivalency and demonstrated possession of the competencies necessary to perform the work. Requires certification as a Division of Criminal Information computer operator or the ability to achieve cert. within 45 days of employment. Any college degree and demonstrated possession of the competencies necessary to perform the work. Requires certification as a Division of Criminal Information computer operator or the ability to achieve certification within 45 days of employment. None of the above. * Do you possess Basic Telecommunicator Certification? Yes No #J-18808-Ljbffr University of North Carolina at Chapel Hill