Senior Prompt Engineer, Brand Concierge

Join to apply for the Prompt Engineer role at Adobe

Join to apply for the Prompt Engineer role at Adobe

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity

We are seeking a creative and technically skilled Prompt Engineer to enhance large language model (LLM) performance across business-critical workflows. This position centers on designing, testing, and integrating strategies that drive intelligent agents and enterprise use cases. You will work closely with AI engineers, product teams, and domain experts to guarantee scalable, safe, and high-accuracy AI applications.

What You'll Do

Prompt Strategy & Design

• Develop templates and multi-step chains tailored to specific business functions (e.g., sales enablement, support, knowledge management)
• Develop few-shot, zero-shot, and hybrid patterns for enhanced reasoning and context retention
• Maintain libraries for reuse and version control

Function Calling & Tool Use

• Implement LLM function calling to trigger APIs, databases, or internal tools
• Build tool-use pipelines within agent workflows for complex task automation

Conversation Flow & Persona Design

• Define and build agent personas, roles, and behaviors for domain-specific applications
• Manage multi-turn conversations, memory handling, and contextual continuity

Enterprise-grade Optimization

• Tailor prompts for performance in enterprise environments, prioritizing accuracy, privacy, fairness, and compliance
• Collaborate with legal and security teams to mitigate hallucination, bias, and misuse risks

Testing & Evaluation

• Tailor prompts for performance in enterprise environments, prioritizing accuracy, privacy, fairness, and compliance
• Collaborate with legal and security teams to mitigate hallucination, bias, and misuse risks

Deployment & Integration

• Partner with AI Agent Engineers to integrate prompts into agent workflows and orchestration pipelines
• Maintain documentation and workflows for deployment in production environments

What You Need To Succeed

• 3+ years of experience in NLP, AI/ML product development, or application scripting
• Strong grasp of LLM capabilities and limitations (e.g., OpenAI, Claude, Mistral, Cohere)
• Experience crafting prompts and evaluation methods for enterprise tasks
• Familiarity with frameworks like LangChain, Semantic Kernel, or AutoGen
• Strong Python and API integration skills
• Excellent written communication and structured thinking

Preferred Qualifications

• Experience with LLM function calling, custom tool integration, and agent workflows
• Background in UX writing, human-computer interaction, or instructional design
• Understanding of enterprise compliance (e.g., SOC 2, GDPR) in AI systems
• Bachelor's or equivalent experience in Computer Science, Computational Linguistics, Cognitive Science, or a related field

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this positionis $162,000 -- $301,200 annually. Paywithin this range varies by work locationand may also depend on job-related knowledge, skills,and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado:

Application Window Notice

There is no deadline to apply to this job posting because Adobe accepts applications for this role on an ongoing basis. The posting will remain open based on hiring needs and position availability.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email View email address on click.appcast.io or call View phone number on click.appcast.io.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Advertising Services, IT Services and IT Consulting, and Software Development

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