Supply Chain Coordinator

Supply Chain CoordinatorAt Bestway USA, our passions and innovations come to life thanks to the people who work here. We value diversity and believe that different backgrounds, ideas, and perspectives help us spread happiness and create a culture of positivity. We embrace flexibility and many of our positions offer a hybrid work-from-home schedule. Bestway USA was selected as one of the top companies to work for in Arizona for 5 consecutive years, most recently in 2025! We generously start all employees with at least 20 days of paid time off annually and at least 14 paid holidays. We are a hard-working, casual, dog-friendly company (yes, your polite and playful pup is always welcome at our office!). We invest in our employees' - and their families - health; we believe this is part of your total compensation, so we strive to keep employee costs low and contribute thousands each year to every plan's premium. Our Core Values of Respect, Recognition, Accountability, Leadership, and Communication guide our decision making, how we engage with others, and how we lead our teams.The Supply Chain Coordinator is responsible for coordinating daily order processing, purchasing, inventory tracking, and logistics activities to support efficient warehouse operations and customer order fulfillment. This role serves as a key link between warehouse operations, customer service, vendors, and internal teams to ensure accurate, timely, and compliant execution of supply chain processes.Essential Functions:Process and manage inbound customer orders from entry through shipment documentation and invoicingSupport EDI workflows, including validation of transactions and basic troubleshooting within platforms such as SPS CommerceMonitor and manage EDI transactions including purchase orders (850), acknowledgments (855), ASNs (856), and invoices (810)Prepare routing details, ASNs, shipping documentation, labels, and invoicesCreate and manage purchase orders for replenishment and customer-driven inventory needsTrack purchase orders from creation through shipment, receiving, and closureCommunicate with vendors to obtain order updates, documentation, and resolve issuesCoordinate with internal teams to ensure inventory availability and prevent disruptionMonitor inventory levels, discrepancies, and assist with cycle counts and annual physical inventory counts and reconciliation activitiesMaintain accurate order and inventory data across ERP, WMS, and EDI/SPS Commerce systemsProvide inventory updates to Sales, Customer Service, and Operations teamsSupport warehouse operations as needed, including picking, packing, shipping and inventory put-awayCoordinate inbound and outbound shipments with carriers and internal teamsEnsure all shipping, receiving, and purchasing documentation is complete and accurateMaintain compliance with customer routing guides, retailer requirements, and EDI standardsAssist in resolving chargebacks or compliance issues related to EDI or shipping errorsPrepare reports and dashboards related to inventory, open orders, and purchase ordersIdentify data discrepancies across ERP, WMS, and SPS Commerce and support resolutionRecommend improvements to workflows and system usage to increase accuracy and efficiencyCommunicate effectively across departments to align on operational prioritiesCompetencies:Strong attention to detail and accuracyStrong background and experience in Logistics and Order managementExcellent organizational and time-management skillsProficiency in Microsoft Office, especially ExcelWorking knowledge of ERP, WMS, and EDI systems (experience with SPS Commerce preferred)Effective communication and cross-functional collaborationAbility to prioritize and manage multiple tasks independently in a fast paced environmentPhysical Demands:While performing the duties of this job, the employee is regularly required to talk or hear.The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.May drive forklift and lift/handle boxes up to 150 lbs. Could be required to use box cutters, tape guns or other warehouse tools.Required Education and Experience:High school diploma or equivalent required3–5 years of experience in supply chain, logistics, purchasing, warehouse operations, or order processingExperience with ERP and/or WMS systems requiredExperience working with EDI platforms; SPS Commerce experience strongly preferredUnderstanding of inventory management, procurement, and logistics processesStrong computer skills, including Microsoft ExcelAdditional Eligibility Qualifications:Forklift certification or willingness to obtain is a plusOther Duties:Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Bestway (USA) Inc. is proud to be an Equal Opportunity Employer. All employment decisions at Bestway will be based on merit, qualifications, and abilities. We do not discriminate upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.