Audio Visual Technician- Inte

Multimedia Audiovisual Technician Under general supervision, responsible for monitoring the performance, maintenance, operation, troubleshooting and repair of multi-media audio visual equipment in a classroom/conference room setting. Provides continual review and improvement of systems performance and services for the Institution through maintenance, technology upgrades and renovations. Responsibilities Assists with providing training, support and problem resolution on the use of multimedia audiovisual equipment and technology. Creates and maintains technical procedures documentation. Assists with room / conference room design, integration, installation and certification of installed technology. Oversees the delivery of supplemental equipment in support of events both on and off campus. Assists in researching and recommending classroom technology upgrades, control systems programming and debugging. Ensures responsible use of hardware, software, peripheral equipment, tools and test equipment. Works closely with internal IMS services to ensure functionality of resources. Assists with providing general supervision on all projects. May serve as a project team leader for services and initiatives including planning, development, testing, and implementation. Performs all other duties as assigned. Qualifications Knowledge of current computing, networking and communications systems and ability to perform effectively with an understanding of institutional policies and activities. Ability to install, maintain, troubleshoot and repair enhanced classroom audiovisual systems and interactive video conference (IVC) room systems and complete complex technical projects. Ability to use personal computer and other office equipment. Demonstrated ability to organize, prioritize and coordinate work within schedule constraints and handle emergent requirements in a timely manner. A solid customer service acumen and interpersonal skills to effectively work with both internal and external customers and respond to requests in a timely and respectful manner. Ability to learn new technologies and work with teams to provide input on improvements to existing processes and systems. Strong verbal, written and interpersonal communication skills. Education: High school diploma or GED is required. Experience: Three (3) years of related experience is required. Required Skills Three (3) years of related experience is required. About Us Benefits Overview UT Health San Antonio offers an excellent benefits package for its employees. Employees who work at least 20 hours a week, with an appointment of at least 4.5 months, are eligible for benefits. Medical - UT SELECT Medical insurance is offered free for employees and administered by Blue Cross and Blue Shield of Texas. Family members can be added to the plan through payroll deduction. Employees and their dependents can also receive discounted copays and coinsurance when using UT Health Physicians, a network of 800 premier physicians including more than 100 specialists. Employees receive $50,000 of group term life insurance and $50,000 of basic accidental death and dismemberment insurance for free, with options to purchase additional employee and dependent coverage for both at group rates. Dental - Three dental insurance plan options are available for employees and their families through Delta Dental Insurance Company, two PPOs and one dental HMO plan. Both PPO plans allow employees to choose any licensed dentist. Vision - Fully insured Vision Care benefits are offered by Superior Vision Services. Two vision plan options that offer either standard or enhanced vision benefits. Disability - Employees can enroll in the Disability Insurance which provides income if a non-work related illness or injury prevents you from working. FSAs - Employees can enroll in flexible spending accounts (FSAs) to set aside money from earnings before taxes for qualifying dependent day care expenses or out-of-pocket health care expenses. Retirement - Employees are eligible for either the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP). TRS is a defined benefit retirement plan which UT Health matches employee contributions. ORP is for eligible faculty staff employees. Voluntary retirement programs are also available to invest before- or after-tax dollars with the choice of five quality retirement plan providers. Time Off - A generous leave program offers multiple paid leave options: Front-loaded Paid Time Off: 128 to 208 hours (16 to 26 days) of Paid Time Off based on years of service, given at the start of each fiscal year. PTO may be prorated in year one based on date of hire. Extended Illness Bank: 8 hours (1 day) accrued per month which can be used for illness or injury after one day of Paid Time Off is taken. Paid Family Leave: Up to 240 hours (6 weeks) to care for a spouse, child, or parent after 6 months of consecutive employment. Holidays: 12 set paid holidays each year. Discounts - Employees enjoy a range of discounts on services, tickets, and gym membership. EEO Statement UT Health San Antonio is an equal employment opportunity and affirmative action employer. It is our policy to promote and ensure equal employment opportunity for all individuals without regard to race, color, religion, sex, gender identity, national origin, age, sexual orientation, disability, or veteran status. UT Health San Antonio