Delivery Driver/Sales Associate

Job Description

Job Description

The Nothing Bundt Cakes (NbC) Delivery Driver is responsible for providing our guests a genuine NbC experience by delivering orders accurately and on-time. This position will organize orders, check orders for accuracy, load, and deliver following a specific route. The Delivery Driver serves in an essential role to engage and bring joy to our guests, create a memorable experience, leave a positive, lasting impression, and deliver a product with the highest quality of standards. The Delivery Driver embodies NbC core values and demonstrates a strong commitment to guest satisfaction as well as excellence and efficiency in the workplace.

Accountabilities/Duties:

• Loading, transporting, and delivering items to guests or businesses in a safe, timely manner with a friendly attitude.
• Reviewing orders before and after delivery to ensure that orders are complete, and guest is satisfied.
• Protect the quality of the NbC product.
• Adhering to assigned routes and following time schedules.
• Abiding by all transportation laws and maintaining a safe driving record.
• Keep vehicle organized, clean and tidy.
• Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene.
• Maintains a consistent work attendance and punctuality record.

Core Values and Competencies:

• Servants Heart
  • Goes above and beyond to support the team or guest, and is reliable, trustworthy, and responsive.
  • Keeps the good of the team or guest ahead of personal interests or gain.
  • Displays humility and empathy in interactions with others.
• Spirit of a Champion
  • Demonstrates pride in responsibilities, an intense drive, and a passion to succeed.
  • Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.
  • Operates with a strong sense of urgency and adheres to NbC brand standards.
• Genuine Connections
  • Projects warmth, enthusiasm, and optimism that attracts others.
  • Builds positive, productive relationships with all team members.
  • Listens actively and communicates openly, clearly, and respectfully.

Knowledge, Skills, and Abilities:

• Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.
• Is diligent, organized, and self-motivated.
• Has the ability to understand and carry out oral and written instructions and request clarification when needed.
• Skilled and confident driver.
• Comfortable maneuvering and parking a vehicle.
• Alert, focused, and detail-oriented with an innate sense of direction.
• Proficient in using GPS and other routing systems.

Education, Certifications, and Work Experience Requirements:

• Applicants must be 21 years of age or older.
• Valid drivers license required.
• Clean driving record with no moving violations.
• Previous delivery driver experience required.

Work Availability:
Must have the flexibility to work various shifts, including early mornings, evenings, weekends, and holidays, based on changing business demands.