Software Engineer

Job TitlePrimary Responsibilities:Solid organizational skills and focus on accuracy and attention to detail.Excellent analytical, problem solving and troubleshooting abilities.Self-motivated with the ability to work both independently and in a team environment.Providing accurate and timely estimates for tasks.Provide support and leadership in critical production support issue resolution.Support the team for application availability, reliability and stability on a 7 by 24 by 365 basis.Conduct or facilitate root cause analysis on all in-scope incidents and recommend a corrective action plan.Work with team to achieve timely resolution of all production issues meeting or exceeding Service Level Agreements.Conduct peer code reviews to ensure the work delivered by the team is of high quality standards.Work with business to prioritize production issue resolution.Work with the Service Manager in process improvement initiatives as directed by the service.Design, Test and Deliver code that matches requirements. Work successfully in agile-scrum fashion. Assist engineering lead in researching solution and design options.