Director of Employee Relations and Provider Services

The Alaska Native Tribal Health Consortium is a non-profit Tribal health organization designed to meet the unique health needs of Alaska Native and American Indian people living in partnership with the more than 171000 Alaska Native and American Indian people that we serve and the Tribal health organizations of the Alaska Tribal Health System ANTHC provides world-class health services which include comprehensive medical services at the Alaska Native Medical Center wellness programs disease research and prevention rural provider training and rural water and sanitation systems construction.

ANTHC is the largest most comprehensive Tribal health organization in the United States and Alaskas second-largest health employer with more than 3100 employees offering an array of health services to people around the nations largest state.

Our vision: Alaska Native people are the healthiest people in the world.

ANTHC offers a competitive and comprehensive Benefits Package for all Benefit Eligible Employees which includes:

• Medical Insurance provided through the Federal Employee Health Benefits Program as a Tribal Employee with over 20 plans and tiers.

• Cost-Share Dental and Vision Insurances

• Discounted Pet Insurance

• Retirement Contributions with Pre-Tax or Roth options into a 403(b).

• 401(a) ANTHC Retirement Plan: After one year of employment ANTHC will begin making matching contributions of up to 5% of your eligible pay based on your own addition you may be eligible for an annual discretionary contribution of up to 3% from the employer.

• Paid Time Off starts immediately earning up to 6 hours per pay period with paid time off accruals increasing based on years of service.

• Eleven Paid Holidays

• Paid Parental Leave or miscarriage/stillbirth eligibility after six months of employment

• Basic Short/Long Term Disability premiums Accidental Death and Dismemberment (AD&D) Insurance and Basic Life Insurance are covered 100% by ANTHC with additional options for Short-Term Disability Buy-Up Coverage and Voluntary Life for yourself and your family members.

• Flexible Spending Accounts for Healthcare and Dependent Care.

• Ancillary Cash Benefits for accident hospital indemnity and critical illness.

• On-Site Child Care Facility with expert-designed classrooms for early child development and preschool.

• Employee Assistance Program with support for grief financial counseling mental/emotional health and discounted legal advice.

• Tuition Discounts for you and your eligible dependents at Alaska Pacific University.

• On-Site Training Courses and Professional Development Opportunities.

• License and certification reimbursements and occupational insurance for medical staff.

• Emergency Travel Assistance

• Education Assistance or Education leave eligibility

• Discount program for travel gym memberships amusement parks and more.

Visit us online at or contact Recruitment directly at

Alaska Native Tribal Health Consortium has a hiring preference forqualified Alaska Native and American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.

Summary:

The Director of Employee Relations & Provider Workforce Services provides enterprise leadership for employee relations Human Resources Business Partner services and provider workforce operations. The position oversees the HRBP Manager and team as well as the Provider Recruitment and Compensation team ensuring consistent delivery of workforce consultation employee relations provider recruitment contract administration and provider compensation services. The Director serves as a strategic advisor to organizational leadership on workforce risk employee relations organizational effectiveness and provider workforce strategy while ensuring compliance with employment laws organizational policies and contractual requirements.

Responsibilities:

Workforce Relations Leadership

Provides strategic leadership and oversight of employee relations programs workplace practices investigations and workforce risk mitigation. Establishes organizational standards for employee relations case management corrective action investigations and workplace conflict resolution. Serves as executive escalation point for complex high-risk or sensitive workforce matters. Ensure consistent interpretation and application of organizational policies and employment practices. Partners with Legal Compliance and executive leadership to minimize organizational risk and ensure regulatory compliance.

HR Business Partner Leadership

Direct the HR Business Partner Manager and HRBP team. Establish strategic priorities service delivery expectations and performance standards for HRBP services. Provides oversight of workforce planning organizational design change management leadership consultation and performance management activities. Ensures consistent HR support across operational and corporate divisions. Evaluates workforce trends and develops proactive strategies to improve retention engagement and organizational effectiveness.

Provider Workforce Services Leadership

Provides oversight of provider recruitment provider compensation administration physician and provider contract management and provider workforce operations. Ensures provider recruitment onboarding compensation administration and contract processes support organizational workforce objectives. Oversees physician and provider contract governance tracking compliance and administration. Ensures provider compensation programs and contract terms align with approved compensation frameworks and organizational policies. Partners with clinical leadership to support provider workforce planning and recruitment strategies.

Organizational Risk & Investigations

Provides executive oversight for workplace investigations and employee relations reviews. Advises executive leadership on employment practices workplace conduct performance concerns and organizational risk. Monitors workforce trends grievances complaints turnover data and investigation outcomes to identify emerging risks. Recommends and implement strategies that reduce organizational exposure and strengthen workplace accountability.

Strategic Workforce Planning

Collaborate with executive leaders to identify workforce challenges and opportunities. Leads initiatives supporting employee engagement retention succession planning and leadership effectiveness. Develops workforce strategies informed by organizational priorities and workforce analytics. Supports organizational restructuring workforce transitions and change management initiatives.

Operational Excellence

Establishes performance metrics and service standards for HRBP and Provider Workforce teams. Monitors operational effectiveness and identifies opportunities for process improvement.

Performs other duties as assigned.

Other information:

KNOWLEDGE SKILLS ABILITIES:

Knowledge of Human Resources policies and procedures.

Knowledge of labor laws and sexual harassment policies.

Knowledge of data gathering and analysis.

Skill in developing and implementing strategic plans goals and procedures for cost effective management of allocated resources.

Skill in analyzing human resources issues and preparing recommendations based on findings.

Skill in creating a work environment that fosters teamwork and professionalism a spirit of service and responsibility and a high standard of ethics.

Skill in effectively managing and leading staff and delegating tasks and authority.

Skill in assessing and prioritizing multiple tasks projects and demands.

Skill in establishing and maintaining cooperative working relationships with co-workers and representatives from other local tribal state and Federal agencies.

Skill in operating a personal computer utilizing a variety of software applications.

Skill in oral and written communication.

MINIMUM EDUCATION QUALIFICATION

A Bachelors degree in Human Resources or related field. Progressively responsible professional work- related experience education or training may be substituted on a year-for-year basis for college education.

MINIMUM EXPERIENCE QUALIFICATION

Non-Supervisory- Eight (8) years of human resources experience or an equivalent combination of education and experience.

AND

Supervisory- Five (5) years supervisory experience.

MINIMUM CERTIFICATION QUALIFICATION

SPHR certification from the Society of Human Resources Management Association. Additional equivalent education experience or training AND a Professional of Human Resources (PHR) certification may be substituted for the SPHR certification.

PREFERRED EDUCATION QUALIFICATION

N/A

PREFERRED EXPERIENCE QUALIFICATION

N/A

PREFERRED CERTIFICATION QUALIFICATION

N/A

ADDITIONAL REQUIREMENTS

According to the needs of the organization some incumbents in this job class may be required to obtain specific technical certifications and programming language skills.

Required Experience:

Director