Program Manager

Koniag IT Systems, a Koniag Government Services company, is seeking an experienced Program Manager to serve as a key leadership figure supporting a US Army IT services contract. The ideal candidate is a seasoned executive leader and communicator with a proven track record managing large-scale US Army IT service delivery contracts, capable of bridging operational execution with strategic government stakeholder engagement. The Program Manager will serve as the primary point of contact between Koniag IT Systems, government leadership, and contracting officials. This position is located in Fairfax County, VA.

Benefits include medical, dental, and vision insurance, 401(k) retirement plan, paid time off, paid parental leave, life and disability insurance, flexible spending accounts, commuter benefits and tuition reimbursement.

The Program Manager will serve as the contractor's senior authorized representative, responsible for the full lifecycle management of IT service delivery operations spanning multiple technical divisions including End-User Support, Network Engineering, Systems/Storage, Cyber Defense, and Telecommunications/Land Mobile Radio (LMR). This individual will act as the executive and operational liaison between Koniag IT Systems, the Contracting Officer (KO), the Contracting Officer's Representative (COR), and government leadership.

Principal responsibilities will include but are not limited to:

• Serve as the contractor's primary authorized representative for all contractual, technical, financial, and administrative interactions with the KO, COR, and government leadership.

• Provide executive oversight of cost, schedule, performance, and risk management across all operational divisions supported under the contract.

• Ensure full compliance with all Performance Work Statement (PWS) requirements, Service Level Agreements (SLAs), Contract Data Requirements List (CDRL) deliverables such as Monthly Status Reports and Staffing Matrices, and Quality Assurance Surveillance Plan (QASP) metrics.

• Oversee workforce management activities including recruitment, retention, onboarding, and ensuring adherence to DoD 8570.01-M / DoD 8140.03 workforce baseline certification requirements and security clearance maintenance across the entire labor base.

• Manage subcontracting partners and oversee labor billing accuracy, budget burn rates, and timely invoice submissions through Wide Area Workflow (WAWF) / Procurement Integrated Enterprise Environment (PIEE).

• Identify and mitigate operational risks affecting network availability, cybersecurity posture, and mission critical IT services.

• Conduct operational reviews with the RNEC Director, KO, COR, and

technical leads to report status, risks, and performance metrics.

• Ensure contract execution directly supports RNEC operational priorities,

modernization objectives, and mission critical service availability.

• Promote effective collaboration across contractor and government teams to support unified RNEC operations.

• Implement ITSM process improvements aligned with ITIL and Army enterprise service delivery models.

Education and Experience:

Required:

• Bachelor's degree in Information Technology, Computer Science, Engineering, Business Administration, or a related discipline from an accredited college or university.

• 10+ years of relevant experience in DoW/Army enterprise IT systems.

• 5+ years of direct experience as a Program Manager or Senior Project Manager managing multi-million-dollar DoD IT service delivery contracts.

• Active Secret or Top Secret (TS/SCI) security clearance commensurate with facility and SIPRNET management requirements.

Preferred:

• Master's degree in Information Technology, Computer Science, Engineering, Business Administration, or a related discipline.

Required Skills and Competencies:

• Exceptional communication skills in English — both written and oral — with the ability to effectively engage technical and non-technical stakeholders at all organizational levels, including senior government leadership.

• Demonstrated ability to manage large, complex US Army IT service delivery programs encompassing multiple technical disciplines and cross-functional teams.

• In-depth knowledge of US Army contracting processes, Performance Work Statement (PWS) compliance, SLA management, and QASP metrics reporting.

• Experience managing CDRL deliverable preparation and submission, including Monthly Status Reports, Staffing Matrices, and similar program documentation.

• Proficiency in workforce management within a US Army environment, including adherence to DoD 8570.01-M / DoD 8140.03 certification baseline requirements and security clearance administration.

• Experience managing subcontractor relationships, labor billing, budget burn rate monitoring, and invoice processing through WAWF/PIEE systems.

• Strong risk management skills with the ability to identify, assess, document, and mitigate programmatic and technical risks.

• Project Management Professional (PMP) certification or DAWIA Level III Program Management certification.

• ITIL Foundation certification (v3 or v4).

• DoD 8570/8140 IAM Level II/III or IAT Level II/III baseline certification (e.g., CISSP, CISM, CASP+ CE, or Security+ CE).

• Familiarity with Army and US Army enterprise IT environments, infrastructure, and service delivery frameworks.

Desired Skills and Competencies:

• Prior experience supporting Army Network Enterprise Center or similar Army/DoW enterprise IT command environments.

• Advanced knowledge of IT service management (ITSM) frameworks and enterprise IT operations including End-User Support, Network Engineering, Systems/Storage, Cyber Defense, and Telecommunications/LMR.

• Experience with government program reporting tools, dashboards, and performance metric tracking systems.

• Familiarity with Army acquisition regulations, Federal Acquisition Regulations (FAR), and Defense Federal Acquisition Regulation Supplement (DFARS).

• Experience leading programs through contract recompetes, transitions, or phase-in/phase-out activities.

• Active Top Secret/SCI clearance.

Our Equal Employment Opportunity Policy:

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or to apply to a position on our website, please contact Heaven Wood via e-mail at View email address on click.appcast.io or by calling View phone number on click.appcast.io to request accommodations.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit .

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352