Solution Developer II - Automation & Innovation Management

Solution Developer II - Automation & Innovation ManagementFind joy in serving others with IEHP! We welcome you to join us in "healing and inspiring the human spirit" and to pivot from a "job" opportunity to an authentic experience!Reporting to the Supervisor, Automation & Innovation Management, the Solution Developer II - Automation & Innovation Management is an experienced, highly autonomous individual contributor responsible for independently identifying, designing, and developing automation solutions that improve efficiency, accuracy, and operational performance across the organization. This role evaluates workflows for optimization opportunities, delivers end to end automation with minimal oversight, and contributes to maturing the COE's development standards, reusable components, and governance practices.Commitment to Quality: The IEHP Team is committed to incorporate IEHP's Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.Key ResponsibilitiesAnalyze complex business processes and design scalable automated workflows using low code/no code tools and RPA platforms.Integrate automated workflows with internal systems using APIs, scripting, and programming logic, including implementing integrations and automation logic written in Python or JavaScript.Design, build, test, and deploy automation solutions ensuring solutions are reliable, maintainable, and aligned with business requirements.Improve existing workflows by identifying optimization opportunities and implementing enhancementsContribute to team standards and best practices for automation development, documentation, version control, testing, and deployment.Troubleshoot complex workflow failures, exceptions, and data issues across multiple systems or departments.Support AI and ML use cases, including chatbot workflows, retrieval-augmented generation (RAG), and evaluate model performance metrics.Collaborate with business partners, analysts, QA, and IT to ensure solutions meet functional, security, and quality expectations.Evaluate data sources and design effective data models or data transformations needed to support automation solutions.Support and guide Level I developers by reviewing solutions, sharing patterns, and helping establish development norms.Use version control (Git/DevOps) to manage code, contribute reusable components, and support team-level knowledge sharing.Prepare clear, detailed technical and process documentation, including requirements, design notes, and error-handling procedures.Research automation tools, industry trends, and emerging practices to recommend improvements or new solution approaches.Perform any other duties as required to ensure Health Plan operations and department business needs are successful.QualificationsEducation & RequirementsA minimum of four (4) years of information systems experience requiredFour (4) years of experience of successful track record with:Researching, designing, implementing, and managing RPA and automation projectsLeading efforts to test, validate, and evaluate new automation programs or enhancementsIdentifying opportunities to improve existing automations and developing modifications that increase efficiency and reliabilityWriting and implementing efficient automation logic or scripts using languages such as Python or JavaScriptBuilding system integrations using REST APIs, web services, or application connectors to automate cross?system workflowsImplementing and optimizing advanced conversational AI solutions, including designing retrieval augmented generation (RAG) pipelines and building enterprise grade chatbot workflows that integrate with automated processesApplying machine learning techniques within automation solutions, including evaluating model performance, integrating ML components into workflows, and enhancing automation reliability through data driven modelsDesigning and developing automation solutions using tools such as Power Automate, UiPath, Blue Prism, Automation Anywhere, or UshurConducting automation assessments to identify high?value use cases and determine appropriate solution approachesOptimizing processes and workflows to enhance automation feasibility and operational impactLeading components of automation efforts; discovery, design, development, testing, and deployment, as an advanced individual contributorBachelor's degree in computer science, data science, machine learning, or relevant technical field from an accredited institution requiredIn lieu of the required degree, a minimum of an Associate's Degree and two (2) years of additional relevant work experience is required for this positionThis experience is in addition to the minimum years listed in the Experience Requirements aboveData Engineering, Automation, or other related industry certifications preferredKey QualificationsAdvanced knowledge and strong understanding of:Advanced knowledge of enterprise RPA platforms (e.g., Power Automate, UiPath, Automation Anywhere), including their capabilities, architecture, and role in automation strategyIn-depth understanding of low code/no code development tools and how they are applied to automate and streamline business processesUnderstanding of AI/ML principles, including model behavior, evaluation methods, and how these concepts support automation designStrong working knowledge of scripting languages such as Python or JavaScript, including common patterns, structures, and use cases within automation designComprehensive familiarity with API consumption, system integration approaches, and established automation patterns, including how integrations enable scalable workflow designKnowledge of secure development practices, compliance requirements, and HIPAA regulations, and how these principles guide the design of compliant automation solutionsUnderstanding of software development lifecycle (SDLC) and DevOps principles, including how these frameworks support reliable, maintainable automation developmentStrong automation development skills and the ability to build scalable, maintainable workflowsSkilled in translating business requirements into technical specificationsProficient in troubleshooting, debugging, and optimizing automation logicEffective documentation skills for technical designs, workflows, and support materialsStrong verbal and written communication skillsSkilled at independently managing workload, prioritizing tasks, and meeting deadlinesProven ability to:Be a key player with a hands-on approach in a complex fast-paced business environmentWork independently with minimal oversight, driving tasks from concept through deploymentBreak down complex workflows and design efficient, reliable automation solutionsCollaborate effectively with cross functional teams and build strong working relationshipsAdapt quickly to new tools, technologies, and evolving COE standardsMaintain accuracy, attention to detail, and consistency across all deliverablesNavigate ambiguity and convert incomplete information into actionable technical directionCommunicate clearly and professionally when explaining technical concepts or solution decisionsStart your journey towards a thriving future with IEHP and apply TODAY!Work Model LocationThis position is on a hybrid work schedule. (Mon & Fri - remote, Tues - Thurs onsite in Rancho Cucamonga, CA.)Pay RangeUSD $104,041.60 - USD $137,841.60 /Yr. Inland Empire Health Plan