Time & Expense Specialist (HYBRID)

Time & Expense Specialist (HYBRID) Contract opportunity with Yoh Staffing’s client working in Boston, MA. Pay Rate: $31-36/hr Hybrid – onsite 3 days, 2 days remote What You’ll Be Doing: Review and approve expense reports in Concur for policy compliance, accuracy, and appropriate documentation. Identify and escape out-of-policy transactions, missing documentation, or exceptions requiring management review. Maintain consistent throughput and turnaround on assigned report queues. Support the 30/60/90-day outstanding transaction reporting process, including generating delinquency notifications. Track cardholder compliance with outstanding transaction resolution and escalate repeat or aging issues per established process. Provide first-line intake and triage of incoming ServiceNow (AskFin) tickets related to T&E, expense, and card inquiries. Resolve routine cardholder and traveler inquiries directly; route escalated or complex issues to the appropriate T&E team member. Support card application and onboarding processing in ServiceNow as volume requires. Respond to routine policy and process questions from cardholders, travelers, and departmental administrators. Support distribution of standard compliance and policy communications as directed. Provide administrative support to travel program operations as needed, including routine data entry, tracking, and documentation. Required: 2+ years of experience in expense processing, accounts payable, financial operations, or a related transactional finance function. Experience with an enterprise expense or T&E platform (SAP Concur strongly preferred). Comfort working in a high-volume, deadline-driven environment with minimal ramp-up time. Strong attention to detail and ability to follow established policy and process guidelines consistently. Clear, professional written and verbal communication skills for direct cardholder and traveler interaction. Experience covering expense report review, ServiceNow ticket support, and outstanding transaction monitoring. Basic accounting background. Proficiency in Microsoft suite. Experience with Concur and Workday. Self‑starter attitude. Benefits: Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week) Health Savings Account (HSA) (for employees working 20+ hours per week) Life & Disability Insurance (for employees working 20+ hours per week) MetLife Voluntary Benefits Employee Assistance Program (EAP) 401K Retirement Savings Plan Direct Deposit & weekly ePayroll Referral Bonus Programs Certification and training opportunities Equal Opportunity Employer Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #J-18808-Ljbffr Yoh, A Day & Zimmermann Company