Quality Engineer 1

Job Description Key Responsibilities Own end-to-end management of zero-mile claims from notification through closure. Lead immediate containment actions to prevent further outflow at OEM and internal facilities. Perform data-driven validation of claims, including returned part analysis and NTF assessments. Lead structured root cause analysis and corrective action development. Coordinate cross-functional teams to implement and verify countermeasures. Act as primary OEM interface for zero-mile claim discussions, audits, and follow-up. Support claim disputes and cost reduction through technical justification. Track and report claim trends, recurrence risk, and countermeasure effectiveness. Drive prevention activities and deploy lessons learned (Yokoten). Required Qualifications Bachelor’s degree in engineering or related discipline. 3+ years of Quality Engineering experience in automotive manufacturing. Experience managing zero-mile or customer warranty claims. Strong knowledge of IATF 16949, OEM requirements, and problem-solving methodologies. Strong cross-functional leadership and customer communication skills. Preferred Qualifications Multi-OEM support experience (Honda, Toyota, Subaru GM, Ford, Stellantis). Experience with OEM scorecards, and claim dispute processes. New model launch or process change quality risk experience. Key Performance Indicators (KPIs) Zero-mile claim volume and recurrence rate. OEM response timeliness. Claim dispute success rate. Corrective action closure effectiveness. OEM quality scorecard performance. Benefits Summary Medical, Dental, Vision, Prescription Drug plans 401K with 4% Company Match Vacation/PTO and 13 Paid Holidays Bonus Program FSA/HSA and Dependent Care Programs Company provided Life, Disability, ADD and Business Travel Insurance Various No Cost Wellness & Chronic Condition Management Programs Various Optional Insurance programs such as legal, identity theft, critical illness, etc. Tuition Reimbursement Career Development and Ongoing Training Employee Assistance Program Employee Spotlight and Recognition Program Volunteer Opportunities Onsite Fitness Center (vary by location) Cafeteria and food markets (vary by location) Onsite Health Clinic and Pharmacy (vary by location) Candidates residing 50+ miles from the work location are eligible for relocation assistance. Annual Salary: $70,000 - $88,000 #J-18808-Ljbffr DENSO