Patient Access Senior Project Manager (Rare Disease)

Patient Access Senior Project Manager What You Will Do Let’s do this. Let’s change the world. Join an incredible team that’s redefining Amgen’s patient support programs. In this vital role, you will be handling industry leading transformation of our overall patient support offerings. This is a unique opportunity to gain portfolio product experience and help optimize a best-in-class patient support program from the ground up. Amgen is an innovative organization with a powerful sense of shared purpose toward our mission: to serve patients. Within Patient Access, we will provide you the capabilities, resources, and rewards of a global enterprise, entrepreneurialism and verve that marked our early days as a biotechnology pioneer. We encourage our team members to have fulfilling and significant careers through exciting assignments, career development, and valuable opportunities! Under the general direction of the Program Lead Senior Director, the RDBU Patient Access Hub Operations Senior Manager will serve as a strategic project leader responsible for driving complex, cross-functional initiatives that enable the success of the Hub Services organization. This role partners closely with senior leadership across multiple internal and external teams to plan, execute, and deliver high-impact programs that enhance patient support services, operational efficiency, and organizational effectiveness. In this critical role, you will lead large-scale projects across multiple stakeholders, ensuring alignment, accountability, and execution excellence. You will oversee timeline development and adherence, budget tracking, and governance, while serving as a trusted partner to leadership in shaping and delivering strategic priorities. Let’s do this. Let’s change the world. Key Responsibilities Enterprise Project Management Leadership Lead end-to-end planning and execution of complex, high-visibility projects across Hub Services and cross-functional teams. Establish project governance, define scope, manage risks, and ensure successful delivery against objectives. Cross-Functional Coordination & Stakeholder Engagement Coordinate large-scale initiatives across diverse stakeholders including Patient Access, Legal, Compliance, Marketing, Analytics, and Operations. Build strong relationships and drive alignment across functions and leadership levels. Technology Enhancements & Workflow Automation Coordinate cross-functional efforts to migrate CRM platforms, align stakeholders, manage timelines, mitigate risks, and ensure seamless data transition with minimal disruption to business operations. Lead initiatives to automate existing processes. Strategic Partnership with Leadership Act as a thought partner to the Hub Services Senior Director and Patient Access leadership team to define priorities, translate strategy into actionable plans, and ensure execution of key initiatives. Timeline Development & Execution Discipline Develop and manage detailed project plans, milestones, and deliverables. Drive accountability across teams to ensure projects are delivered on time and within scope. Budget Planning & Financial Oversight Support annual planning and ongoing budget management, including forecasting, tracking, and reporting to ensure projects are delivered within financial targets. Program & Initiative Delivery Lead and/or support critical initiatives such as product launch readiness, patient support program enhancements, and capability-building efforts across the organization. Performance Monitoring & Insights Partner with analytics teams to monitor performance, identify trends, and deliver actionable insights to leadership. Recommend and implement improvements based on data-driven findings. Organizational & Departmental Support Support key operational activities including quarterly business reviews, goal setting (MBOs), organizational planning, and internal communications. Risk Management & Issue Resolution Proactively identify risks, escalated issues, and drive resolution in partnership with stakeholders to maintain project momentum and ensure successful outcomes. What We Expect of You We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a highly collaborative, strategic project leader with strong execution capabilities and a track record of delivering complex initiatives in a matrixed environment. Basic Qualifications Doctorate degree and 2 years of experience in project management, operations, or Patient Access. Master’s degree and 4 years of experience in project management, operations, or Patient Access. Bachelor’s degree and 6 years of experience in project management, operations, or Patient Access. Associate’s degree and 10 years of experience in project management, operations, or Patient Access. High school diploma / GED and 12 years of experience in project management, operations, or Patient Access. Preferred Qualifications Experience managing multiple deliverables simultaneously. Must have strong planning, project management, communication, and organization skills. Flexibility to work in a fluid, fast-paced environment with multiple demands with initiative and independence required. Professional, proactive demeanor with strong interpersonal skills. Excellent written and verbal communication skills. Strong analytical and problem-solving skills. What You Can Expect of Us As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well‑being. Benefits Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts. A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan. Stock-based long-term incentives. Award-winning time‑off plans and bi‑annual company‑wide shutdowns. Flexible work models, including remote work arrangements, where possible. Equal Opportunity Statement Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. 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