Freight Customer Service Manager: Lead & Scale Global Team
Warp
Warp seeks a Customer Service Manager to lead our remote support team and help build a US-based service operation from Los Angeles. You will own day-to-day leadership, ensure proactive customer communication during the shipment lifecycle, track shipments, resolve issues, and manage escalations. The role emphasizes service quality and fast response times, with a focus on creating playbooks, training, and consistent standards. #J-18808-Ljbffr Warp
Vacancy posted 2 days ago
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