Onsite Community Association Manager

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit Job Description Licensed Community Association Manager (LCAM) West Palm Beach, FL Are you an experienced Licensed Community Association Manager (LCAM) with a passion for delivering exceptional resident experiences and leading luxury residential communities? Associa is seeking a dynamic and service-oriented professional to serve as the Onsite Community Association Manager for one of our beautiful communities, a premier high-rise condominium community in West Palm Beach featuring upscale amenities, modern architecture, a resort-style pool, fitness center, clubhouse, and attended lobby. In this highly visible leadership role, you will oversee all aspects of community operations, support the Board of Directors, manage vendor relationships, supervise onsite staff, and ensure the community maintains the high standards expected in a luxury condominium environment. What We Offer Associa provides a comprehensive benefits package for full-time employees, including: Medical, dental, and vision insurance 401(k) retirement savings plan Disability insurance Employee assistance and wellness programs Professional development and continuing education opportunities Career advancement opportunities with a national industry leader Collaborative and supportive work environment Associa has been recognized as a Great Place to Work® and remains committed to investing in the success of its employees. Schedule Full-Time Monday through Friday Evening Board Meetings as required Availability for emergency response and community needs outside normal business hours How You'll Make An Impact As the Licensed Community Association Manager, you will serve as the operational leader for the community and the primary liaison between the Board of Directors, residents, vendors, and management company. Key Responsibilities Manage the day-to-day operations of the condominium association. Partner with the Board of Directors to implement community goals, policies, and strategic initiatives. Prepare and present monthly management reports, operational updates, and recommendations. Develop and manage annual operating budgets, reserve planning, and expense controls. Supervise onsite administrative, maintenance, and amenity staff while promoting accountability and exceptional service. Conduct regular property inspections to ensure the community maintains a first-class appearance and operational excellence. Oversee contracts, vendor performance, and procurement activities. Ensure timely completion of maintenance projects, preventative maintenance programs, and capital improvement initiatives. Respond professionally and effectively to homeowner concerns, questions, and requests. Facilitate Board meetings, annual meetings, committee meetings, and community communications. Ensure compliance with governing documents, association policies, and applicable Florida statutes. Monitor risk management, life-safety compliance, and insurance requirements. Foster positive relationships with residents and promote a high level of homeowner satisfaction. Maintain accurate records, reports, and association documentation. Requirements Qualifications Required Active Florida Community Association Manager (LCAM) License in good standing. Minimum of 5 years of community association, condominium, property management, or related leadership experience. Experience managing high-rise condominiums, luxury residential communities, or mixed-use communities preferred. Strong financial management and budget administration experience. Proven ability to work effectively with Boards of Directors and homeowner committees. Excellent verbal, written, and interpersonal communication skills. Strong conflict resolution and customer service abilities. Experience supervising staff and managing vendor relationships. Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint. Ability to prioritize multiple projects while meeting deadlines. Professional presence and ability to represent the association with integrity and professionalism. Preferred High-rise condominium management experience. Large-scale budget management experience. PCAM®, CMCA®, AMS®, or other industry certifications. Bilingual English/Spanish communication skills. Experience with community association management software platforms. Leadership Competencies The successful candidate will demonstrate: Exceptional customer service and relationship-building skills Sound business judgment and decision-making Strong organizational and project management abilities Financial acumen and analytical thinking Effective leadership and team development skills Ability to remain calm and professional in challenging situations Commitment to maintaining the highest standards of community living Why Join? Our community is one of West Palm Beach's most desirable condominium communities, offering residents a vibrant urban lifestyle, contemporary design, and resort-style amenities. As the onsite Licensed Community Association Manager, you will have the opportunity to lead a prestigious community, partner with an engaged Board of Directors, and make a lasting impact on resident satisfaction, property values, and operational excellence. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr