Field Support Technician
Experis
Field Support Technician
Our client, a government organization supporting judicial operations, is seeking a dedicated and skilled Field Support Technician to join their team. As a Field Support Technician, you will be an essential part of the IT support team, ensuring seamless hardware deployment, data migration, and user support for the Idaho Supreme Court. The ideal candidate will demonstrate problem-solving skills, adaptability, and a commitment to excellent service, which will align successfully within the organization.
Location: Boise, Idaho
What's the Job?
- Perform hardware deployments, including new devices and peripheral equipment.
- Support data migration efforts for emails and documents to the central M365 tenant.
- Install, configure, and troubleshoot desktop/laptop hardware and software.
- Coordinate equipment shipments, inventory, and surplus processing in accordance with court procedures.
- Provide responsive end-user support and escalate issues as necessary to ensure timely resolution.
What's Needed?
- At least three years of IT support experience.
- Experience onboarding users to Microsoft 365, especially SharePoint, OneDrive, and Outlook.
- Experience troubleshooting Windows 10 and 11 operating systems.
- Ability to troubleshoot basic network configurations, including wired and wireless connections.
- Strong communication skills and a customer-focused approach to support.
What's in it for me?
- Opportunity to work in a meaningful role supporting the judicial system.
- Professional development and growth within a collaborative environment.
- Engagement in a mission-driven organization committed to continual improvement.
- Work fully onsite in Boise, Idaho, with a supportive team.
- Competitive pay rate aligned with your skills and experience.
Upon completion of waiting period consultants are eligible for:
- Medical and Prescription Drug Plans
- Dental Plan
- Vision Plan
- Health Savings Account
- Health Flexible Spending Account
- Dependent Care Flexible Spending Account
- Supplemental Life Insurance
- Short Term and Long Term Disability Insurance
- Business Travel Insurance
- 401(k), Plus Match
- Weekly Pay
Vacancy posted 16 hours ago
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