Temporary Documentation Associate

Documentation Associate (Temp)

Bci provides financial services to individuals and corporations. We focus on being a global leader in innovations and personalized client experience and, with more than 10,500 employees, Bci is recognized as one of the best companies in which to work and develop a career. It is the third largest privately owned bank in Chile and it has more than 300 branch offices throughout Chile and representative offices in other countries.

Bci is an Equal Opportunity Employer - All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law.

Job Summary

The Documentation Associate (Temp) will assist with the bank's yearly projects. Main duties include but are not limited to the review & processing of clients' W8 forms (IRS) and clients' KYC Profile (CDDs), as well as any other task associated with the completion of the projects.

Duties of the Position

The duties of the position include, but are not limited to, the following:

• Account maintenance: Update information of customers, contacts and accounts in the bank's core system (IBS) identified during the reviews.
• Scanning and/or Digitizing: Includes indexing, staging and uploading of all new account documentation and account maintenances to bank's repository platform
• Special projects: (a) W8 Yearly Plan (review the W8 forms to ensure that required fields and information is provided, process the forms and upload them to the client's e-file). (b) CDD Yearly Plan (review the client's KYC Profile to ensure that latest information pertaining source of wealth, source of income and entities ownership structure/administration and ultimate beneficial owner(s) is current.
• Verification of customer signature (all banking services except loan operations)
• Must be organized, possess strong analytical and ethical skills.
• Must provide timely and appropriate responses to requests for information and/or customer complaints or concerns and provide appropriate follow up to ensure issues are resolved
• Must maintain courteous, professional and effective internal and external working relationships.
• Must receive and provide clear, constructive feedback in a cooperative and professional manner, as well as, recommendations and reports for improvements.
• Ability to understand, speak, read and write English and Spanish (at least Intermediate level)
• Ability to carry and lift boxes and objects that may weigh between 10 and 25 pounds.
• Assume evolving duties and responsibilities of position and assist VP Documentation Manager as needed.
• Effectively speaking before groups of customers or employees.
• Filing, scanning and other documentation/administrative duties as required.
• Travel as required
• Provide coverage for other positions as requested
• Perform additional duties and responsibilities as assigned by management
• Responsible for ensuring compliance with branch's policies and procedures as related to the processes conducted
• Work all hours required to fulfill job duties and responsibilities (including, weekends, evenings and holidays as needed)

Compliance Responsibilities

In the performance of their duties, all Bci - Miami Branch staff members are required to comply with all state and federal regulatory and legal requirements, including the Bank Secrecy Act, the Federal Election Campaign Act of 1979, the Foreign Corrupt Practices Act, and the Bank Bribery Amendments Act. Additionally, all staff members must comply with Bci's Personnel Manual and Code of Ethics and other policies of Bci which are either currently in place or which may become effective during the staff member's employment.

Pre-Hire Requirements for This Position:

Computer: Ability to operate IBM compatible personal computers; fluency with Microsoft Word, Microsoft Excel, Microsoft PowerPoint at an intermediate level and use other softwares such as (1) Datapro - IBS, (2) Sydel/Complixpert System, (3) Global Radar, (4) DMS Laserfiche, (5) IDOC, (6) ICHECK, (7) ICOLD, (8) LexisNexis/Worldcompliance, (9) Salesforce, etc.

Education: High School Diploma

Experience: One to three years banking or related experience and/or training; or equivalent combination of education and experience.