Server Assistant

We’re more than just a team – we’re a community dedicated to making a difference every day. At The Alfond Inn and Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you’re passionate, driven, and ready to thrive, we’d love to have you on our team. Apply today and build a career that inspires you! The server assistant safely and efficiently provides excellent customer service with a smile! We want our guests to feel good about their dining experience so that they will tell others and become a loyal customer. We expect and encourage you to go out of your way to talk to guests and find out what their needs are before they ask you. Join a Team that Puts Your Well-Being First! At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you’re not just getting a job – you’re joining a family‑first organization that cares about your health and wellness, your future, and your overall satisfaction. Core Benefits Health coverage: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. FSA and HSA options allow you to plan for your healthcare costs your way. 401(k) plan with discretionary yearly match. Paid group term life insurance for select positions, 50% shared cost short‑term disability, optional additional paid life insurance. PTO and 7 paid holidays; earned wage access program. Employee Assistance Program (EAP), sober support network, recovery‑friendly workplace. Exclusive hotel travel discounts; additional benefits may be available based on property specific locations. We’re more than just a business—we’re a values‑driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career. Apply today! Responsibilities Assist in getting expo line and carry‑out supplies ready for service. Fill condiment containers, ice, and anything else needed for fast execution of meal running. Know menu, menu prices, composition of food and beverage menu items, familiarity with all daily specials and with proper plating procedures. Up‑sell/suggestively sell food and beverages by describing each item in an appealing way, when necessary. Provide courteous guest service and respond to guest requests. Be knowledgeable in POS to ring in order, if necessary. Confirm the order by repeating back and clarify any doubts, food allergies, or guest concerns before sending the order to the kitchen. Close guest checks to the appropriate form of payment and file in a safe place until end of shift. Stock supplies daily: include condiments, plates, glassware, silverware, trays, napkins, flowers, printer paper, check presenters, and pens. Clean and stock refrigerators with juices, sodas, waters, and milk. Skills Required Provide high level customer service; communicate effectively with guests and team members; follow instructions; ability to learn quickly; pay attention to detail; maintain composure under pressure; very good phone skills. Experience / Education Prior customer service experience is preferred; high school diploma and/or equivalent work experience preferred, but not required. The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law. #J-18808-Ljbffr The Alfond Inn at Rollins