Service Specialist

Office Services AssociateIST Management is seeking an Office Services Associate to join our Rosemont team in an on-site capacity. This role is responsible for delivering high-quality mailroom, facilities, and administrative support services within a professional office environment. The ideal candidate is customer-focused, detail-oriented, technologically proficient, and willing to learn and grow within the role. Experience with Microsoft Teams is a plus.Key Responsibilities:Provide on-site corporate mailroom, facilities, and office support servicesSupport conference room setup and hospitality needsPerform light administrative duties, including maintaining daily logs and recordsOperate mailing, copy, and fax equipment efficientlyDeliver outstanding customer service with a friendly, professional, and cooperative attitudeComplete administrative tasks such as typing correspondence, filing, copying, data entry, word processing, and handling fax communicationsManage shipping and receiving, order supplies, and maintain accurate employee distribution listsPick up and deliver mail, packages, copy jobs, and faxes throughout the officeLift and transport large bundles of mail, overnight deliveries, and paper shipmentsHandle confidential and time-sensitive materials with discretion and urgencyMaintain and troubleshoot copier and office equipment as neededAdapt to changing customer demands in a high-volume, fast-paced production environmentFollow established business procedures and take direction from supervisors or site managersParticipate in cross-training and maintain accurate logs and reporting documentation with strong attention to detailAdhere to all safety protocols and perform additional duties as assignedBenefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, and Paid Time OffThe Opportunity: IST is looking for friendly, service-oriented, customer focused people with a passion for excellence. We offer professional training, skill enhancement and opportunities to advance toward supervisor, assistant manager and site manager positions.Hourly Rate of Pay: $19.00 - 20.00 HourlyMonday - Friday - 8am - 5pm (no weekends)Qualifications:High school diploma or equivalent (GED) - College Degree is a plus and allows a fast track plan to managementCustomer Service/Hospitality/Retail background preferredProfessional appearance and demeanorKeyboarding and windows environment PC skillsExcellent communication skills both verbal and writtenAbility to effectively work individually or in a team environmentCompetency in performing multiple functional tasksAbility to meet employer's attendance policyA valid driver's license and access to reliable transportation to and from workLifting up to 55 poundsIST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at View email address on click.appcast.io is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.