Product Manager - Mayo Collaborative Services

Job Description

Responsible for driving the vision, strategy, business requirements, roadmap, and execution for assigned MCS products and services. Advocates for the client and end user experience through data and research driven product discovery and development methods. Ensures alignment between Product, Business and Practice Leadership priorities in context of MCS and DLMP overall strategy and goals, while ensuring the end-user needs are met.


Oversees the entire life cycle of the assigned product, from defining setting the vision, managing to OKRs, developing innovation and strategic road maps, managing capacity, and ultimately creating best in class products and services that drive revenue generation, competitive advantage, and market leadership. Accountable to the success of a cross-functional team including, including experts in design, IT, analytics, marketing, sales, lab sciences, and others. Applies and operates effectively with Agile product methodologies. Responsible for driving the product strategy, vision, design, and development execution.


Ensure delivery of high-value products and services in alignment with business goals and market opportunities. Leads a high performing cross-functional team effectively and efficiently that is collaborative with business partners, customers, and other stakeholders. Leverages market, sales, operations, laboratory scientist and customer feedback and data to inform and guide future product/feature development. Advocate for end-users and builds and improves features based on their pain points. Proactively manages and monitors product and operational risks (regulatory, pricing, security, operational, etc.) in order to prevent and/or mitigate risks to the customer and business.

• Ability to establish deep partnerships with business stakeholders to ensure product achieves business requirements and aligns to other organizational strategies and priorities. Monitors and manages product schedules, pricing, scopes and budgets and delivering as scheduled.
• Manages external Mayo Clinic vendor and partnership relationships as assigned.
• Sets and manages to product performance scorecards and OKRs.
• Works collaboratively across all MCS domains, business partners (Practice, Education, Research, Administration, Business Development, International) and Mayo Clinic Shared Services.
• Works collaboratively with internal Mayo Clinic clients, including consultants, clinical and research professionals, administrators, and external business partners.
• Represents Mayo Clinic and MCS in interactions with vendors, and non-Mayo partners in a positive and constructive way.

This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Qualifications

Bachelor's Degree (business, communications, advertising, marketing, statistics, engineering, technology, health care). Master's Degree preferred. 3+ years of product management experience with experience managing full product lifecycle for complex products or a family of products.

About Us

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans - to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

About the Team

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.


Equal Opportunity


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.