Senior Platform Engineer - Genesys Telephony & Cloud
Itlearn360
Itlearn360 is seeking an experienced Platform Engineer to provide L3 support for the Genesys Contact Center platform. The role involves troubleshooting issues, incident resolution, and ensuring optimal system performance. The successful candidate must have a minimum of 7 years of experience in Genesys support and demonstrate expertise in debugging complex issues, performance tuning, and collaboration with cross-functional teams. Skills in SIP, VoIP, and ITIL processes are preferred. #J-18808-Ljbffr
$160k - $240k
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