Senior Quality Manager

Our client is seeking a Senior Quality Manager to lead the quality function across three manufacturing plants within a high-tech wire and cable manufacturing environment. This role will develop and execute the organization’s quality strategy, ensuring products consistently meet high standards for quality, safety, reliability, and regulatory compliance. The Senior Quality Manager will drive continuous improvement in product and process performance while strengthening compliance with ISO, UL, customer, and other applicable standards. The ideal candidate will bring strong quality leadership experience in manufacturing, a hands‑on understanding of quality management systems, and the ability to build a proactive, quality‑first culture across multiple facilities. The Environment This is a multi‑plant quality leadership opportunity within a U.S. manufacturing environment focused on wire and cable products. The manufacturing operation uses advanced technology and equipment and continues to expand capacity and develop new products. The Senior Quality Manager will work cross‑functionally with Operations, Engineering, Purchasing, Process Engineering, Customer Service, suppliers, and leadership teams. The role will lead Quality Supervisors and supporting quality personnel across three manufacturing plants. The environment places a strong emphasis on reducing defects, improving operational performance, strengthening customer satisfaction, and embedding quality into every process. Senior Quality Manager Position… Key Focus Areas Lead the quality organization across three manufacturing plants, providing direction, coaching, accountability, and development for Quality Supervisors and supporting quality personnel. Develop and implement a strategic quality plan focused on product and process quality improvements, defect reduction, process capability, and customer satisfaction. Build, maintain, and continuously improve a robust Quality Management System. Maintain policies, procedures, work instructions, documentation controls, audit processes, and quality performance metrics. Ensure compliance with applicable ISO and UL standards, customer requirements, internal specifications, and regulatory or certification obligations. Partner cross‑functionally with Operations, Engineering, Purchasing, Process Engineering, Customer Service, and leadership teams to identify risks, solve problems, and implement sustainable improvements. Lead customer quality issue resolution, including investigation, containment, root cause analysis, corrective action, and communication. Work with Quality personnel and Process Engineers to determine root causes of product and process nonconformances. Implement corrective and preventive actions and verify their effectiveness. Hold raw material suppliers accountable for purchasing specifications and quality requirements. Develop and execute corrective actions for supplier‑related quality issues. Collaborate with suppliers to improve their processes, strengthen supplier performance, and build productive long‑term relationships. Establish, monitor, and report quality performance indicators, including customer complaints, internal defects, supplier quality performance, corrective action closure, audit findings, scrap/rework, and cost of poor quality. Support internal, supplier, customer, ISO, and UL audits. Ensure audit findings are addressed promptly and corrective actions are sustained. Promote a quality‑first culture through training, standard work, problem solving, and accountability. Senior Quality Manager Position… Senior Quality Manager Position… What Success Looks Like Success in this role includes: A consistent quality strategy implemented across three manufacturing plants. Reduced product and process defects. Improved process capability and operational performance. Stronger customer satisfaction and confidence. A robust Quality Management System that is consistently maintained and improved. ISO, UL, customer, and regulatory requirements consistently met. Customer quality issues resolved through effective investigation, containment, root cause analysis, and corrective action. Supplier quality performance strengthened through accountability and process improvement. Quality performance metrics consistently monitored and used to drive decisions. Audit findings addressed promptly with corrective actions that remain effective. A proactive, quality‑first culture embedded throughout the organization. Quality teams developed through coaching, training, accountability, and continuous improvement. Candidate Profile Bachelor’s degree in engineering, quality, manufacturing, or a related technical field required. Quality leadership experience in a manufacturing environment, including experience managing direct reports. Demonstrated experience developing, maintaining, or improving a Quality Management System. Working knowledge of ISO quality systems and audit requirements. Experience with UL compliance strongly preferred. Experience leading root cause analysis, corrective action, preventive action, and continuous improvement initiatives. Ability to interpret customer specifications, purchasing specifications, quality requirements, and technical documentation. Strong customer‑facing communication skills, particularly when addressing quality issues, corrective actions, and relationship‑sensitive concerns. Experience working with suppliers on quality performance, specification compliance, corrective action, and process improvement. Proficiency with quality tools and methods including 5 Why, fishbone analysis, Pareto analysis, control plans, process audits, and data‑based problem solving. Wire and cable manufacturing experience preferred. Strong ability to lead and develop quality teams across multiple manufacturing locations. Ability to work effectively with Operations, Engineering, Purchasing, Process Engineering, Customer Service, suppliers, and leadership teams. Strong problem‑solving and continuous improvement skills. Ability to build accountability and reinforce quality standards across an organization. 100% company-paid employee health insurance. Dental and vision insurance. Health Savings Account (HSA). Company-paid life insurance. Employee Assistance Program (EAP). Short- and long-term disability insurance. Accident and critical illness insurance. Paid time off. 11 paid holidays. 401(k) with company match. Safety shoe and safety glasses voucher. Career development and advancement opportunities. Senior Quality Manager Position… #J-18808-Ljbffr