Lead Valve Technician
Allied Valve, Inc.
Lead Shop & Field Service Technician
Allied Valve is looking for an experienced Lead Shop & Field Service Technician to lead control valve assembly, repair and field service work. You'll oversee daily valve shop operations, train technicians and serve as the go-to technical expert on control valves, actuators and related instrumentation for both customers and internal teams. This role is ideal for a hands-on leader who takes ownership, solves problems independently and holds high standards for quality and on-time delivery.
Responsibilities:
- Shop Leadership & Operations: Schedule and manage valve shop work to make sure assemblies and repairs ship on time and meet all customer and internal requirements. Assign daily priorities and make sure technicians have the tools, parts and information they need. Train, mentor and develop shop technicians to build technical skill and productivity. Develop and maintain shop processes that support the quality management system and continuous improvement. Track and report key performance indicators, such as on-time delivery, rework, warranty claims and cost, and lead efforts to improve them.
- Technical Work & Field Service: Assemble, repair, test and calibrate control valves, actuators, positioners and related instrumentation. Perform field service work at customer sites, including installation, troubleshooting, setup and startup support. Follow OEM instructions, specifications and guidelines, and keep up with product updates. Review customer feedback, warranty claims and rework, and take corrective action.
- Customer & Technical Support: Provide technical support to customers and internal staff on application, sizing, maintenance and troubleshooting. Recommend product substitutions and alternatives when needed. Communicate technical issues clearly to both technical and non-technical audiences.
- Safety & Quality: Follow and enforce all company safety policies, OSHA requirements and customer site procedures. Make sure all work meets quality standards and customer specifications before shipment.
Qualifications:
Required: High school diploma or GED 7+ years of hands-on experience in control valve manufacturing, remanufacturing, repair or service Strong technical knowledge of control valves, actuators, positioners and related instrumentation Experience leading, training or directing technicians Ability to read technical drawings, OEM manuals and specifications Skilled with precision measuring tools and valve test equipment Working knowledge of Microsoft Office (Outlook, Excel and Word) Valid driver's license and acceptable driving record Willingness to travel to customer sites as needed
Preferred: OEM training on Fisher, Masoneilan, Valtek or similar control valve brands Experience with digital positioners, such as Fisher DVC or HART-based devices Experience working under a quality management system, such as ISO 9001 Familiarity with ASME and API standards Site safety certifications, such as OSHA 10 or 30, TWIC or PEC SafeLand
Key Competencies:
- Takes initiative and acts without waiting for direction
- Approachable, a good listener and a strong team leader
- Communicates technical issues clearly and concisely
- Puts the customer first and follows through on commitments
- Adapts well to changing priorities
- Analyzes problems and finds practical solutions
- Responsive, and keeps customers, peers and management informed
Physical & Working Conditions: Work in a valve shop and at customer field sites, indoors and outdoors in varying weather. Lift and carry up to 50 pounds regularly. Stand, bend, kneel, climb and work in confined spaces as required. Work occasional overtime, travel and extended hours during field jobs and outages.
Compensation & Benefits: $2,000 sign-on bonus Competitive pay, based on experience Overtime opportunities Medical, dental and vision insurance 401(k) with company contribution Paid time off and paid holidays
Allied Valve, Inc.Vacancy posted 2 days ago
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