Account Executive

Account Executive – PlayerZeroPlayerZero is an AI-powered platform that transforms how engineering and support teams handle software issues. We use LLM-driven simulation to validate code behavior against real-world scenarios—and intelligent ticket clustering to cut through support noise and surface what matters.Our customers use PlayerZero to:Run AI simulations that test code against user-defined scenarios before issues hit productionAutomatically cluster support tickets and bug reports to identify trends and eliminate duplicatesGenerate test scenarios from real user sessions and tickets using AIAccelerate support workflows by connecting ticket patterns to code changes and root causesThe RoleWe're looking for a motivated Account Executive to help grow PlayerZero's customer base. You'll engage engineering leaders, support managers, and QA teams who are drowning in tickets, struggling to reproduce issues, or looking to shift-left with AI-powered testing. This is a high-impact role where you'll directly drive revenue and shape how we bring our simulation and support automation capabilities to market.ResponsibilitiesProspecting & Pipeline Generation: Identify and engage potential customers through outbound efforts, inbound lead follow-up, and networking at industry eventsDiscovery & Qualification: Conduct discovery calls to uncover pain points around issue reproduction, ticket overload, testing gaps, and support team efficiencyProduct Demonstrations: Deliver compelling demos showcasing PlayerZero's simulation engine, AI scenario generation, and ticket clustering capabilitiesDeal Management: Own the full sales cycle from initial contact through contract negotiation and closeStakeholder Navigation: Build relationships across engineering, QA, support, and product teams—anyone impacted by software quality and customer-reported issuesCollaboration: Partner with Product, Engineering, and Customer Success to relay customer feedback and ensure smooth implementationCRM Hygiene: Maintain accurate pipeline data and forecasting in our CRMMarket Intelligence: Stay current on trends in AI testing, support automation, and developer productivity toolsRequirements5+ years of B2B SaaS sales experience, preferably selling to technical or support-adjacent buyersDemonstrated track record of meeting or exceeding quotaUnderstanding of—or genuine curiosity about—software testing, QA workflows, support operations, or AI/automation toolsExcellent communication skills: ability to translate technical value into business outcomesSelf-starter mentality with the ability to thrive in a fast-paced, early-stage environmentExperience with consultative/solution selling methodologies (MEDDIC, Command of the Message, Challenger, etc.)Nice to HaveExperience selling to QA, support, or engineering teamsBackground in support operations, QA, or customer successFamiliarity with ticketing systems (Zendesk, Intercom, Freshdesk), testing tools (Playwright, Cypress, Selenium), IDEs (Cursor, CoPilot, Windsurf)Understanding of AI/ML applications in software development or supportExisting network within engineering leadership or support communitiesWhat We OfferCompetitive base salary + uncapped commissionEquity in a high-growth, early-stage companyOpportunity to shape sales processes and GTM strategy from the ground upCollaborative, engineering-driven culture that values customer outcomesFlexible work environment (remote-friendly)Health, dental, and vision benefitsProfessional development budget*PlayerZero is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.*