Call Center Representative/Dispatcher

The Role: Call Center Representative / DispatcherAs a key member of our Customer Service & Dispatch Team, you will:Answer inbound customer calls with professionalism and empathySchedule service appointments efficiently and accuratelyDispatch technicians using ServiceTitan softwareCommunicate clearly with field technicians throughout the dayResolve customer concerns and provide updatesMaintain detailed and accurate customer recordsWork collaboratively with the team to ensure smooth daily operationsThis role is perfect for someone who thrives in a fast-paced environment, enjoys multitasking, and takes pride in delivering outstanding customer service.Why Choose Landry?Competitive Pay – Strong hourly wage plus performance bonusesMedical Insurance – We contribute toward health, dental, and vision premiums for you and your familyWork-Life Balance – PTO plus one floating PTO day per year401(k) Plan with 4% MatchModern Technology – Laptop and monitor fully integrated ServiceTitan softwareState-of-the-Art 14,000 sq. ft. FacilityPaid Training – Nexstar training, leadership development, and in-house professional growth programsWe are one of the fastest-growing home service companies in the area. As a privately owned, family-operated business, we are committed to exceptional customer service and creating an outstanding workplace culture.What We Offer YouStability with a growing, established companyCompetitive hourly pay with bonus opportunitiesClear opportunities for advancementOngoing training and professional developmentTeam-building events (baseball games, bowling, team breakfasts, and more)A culture of continuous improvement and cutting-edge technologyPride in working for a company that serves and supports the local communityIf you are organized, customer-focused, and ready to grow your career with a company that values your contribution, we'd love to meet you.Join Landry Mechanical - where great careers begin at the front line.