Corporate Task Force Operations Manager

Company Description

MIA Hospitality Management (MIAHM) is a results-driven hotel management company founded by industry owners. With a foundation built on Mastery, Innovation, and Assurance, we combine decades of property ownership insight with operational excellence to deliver outstanding guest experiences. As an approved management company for Marriott International and Hyatt, MIAHM provides customized solutions to maximize profitability and ensure transparency for hotel owners. We are committed to fostering a culture of creativity, integrity, and long-term value creation.

Role Description

The Operations Task Force Manager is a hands-on, flexible role responsible for supporting hotel operations across multiple properties in Florida. This position provides on-site coverage and operational support in key departments including Front Desk, Food & Beverage, Housekeeping, Catering/Sales Coordination, and basic accounting functions. The Task Force Manager will travel between properties as needed to address staffing gaps, support high-demand periods, and ensure consistent service standards. Current locations include Miami (5 properties), Fort Lauderdale (1), and FL Space Coast (1), with potential for expansion.

Key Responsibilities

- Provide operational coverage across departments including Front Desk, Housekeeping, F&B, Sales/Catering coordination, and accounting support

- Travel between hotel properties based on business needs and staffing priorities

- Step into short-term assignments to support staffing shortages, new openings, or peak periods

- Ensure service standards and brand expectations are consistently met across all locations

- Assist with training and onboarding of new team members at the property level

- Support hotel managers with day-to-day operational challenges and process improvements

- Monitor guest satisfaction and assist in resolving service issues when needed

- Maintain flexibility to adapt to changing operational needs across the portfolio

Qualifications

- 3–5 years of experience in hotel operations (multi-department experience preferred)

- Prior experience with Marriott and/or Hyatt brands strongly preferred

- Strong understanding of Front Desk, Housekeeping, and/or F&B operations

- Willingness and ability to travel frequently between Florida properties

- Highly adaptable, hands-on, and solution-oriented mindset

- Strong communication and organizational skills

- Ability to work independently and integrate quickly into different teams

- Basic knowledge of hotel systems and accounting processes is a plus

Why Join Us?

-Be a part of a fast growing organization with career growth opportunites

- Exposure to multiple properties and departments

- Opportunity to grow into senior operations leadership roles

- Dynamic role with variety and impact across the organization