Head of Operations, Managed Transportation

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. Compensation for this role is 75-85k. The role may also be eligible for bonus or commission pay. Responsibilities Oversee the daily operations of contract carriers, including maintaining contractor schedules, monitoring routes, reports and fostering positive working relationships with contract carriers and helpers train staff on company policies and procedures Ensure compliance with corporate warehouse policies, procedures, and programs Supervise employees in accordance with company policies and applicable laws, including interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints/resolving problems Use route planning software to build efficient delivery routes Manage the dispatch of contract carriers and resolve issues throughout the day Train and develop contract carriers, and dispatchers to meet and exceed customer expectations Experience with Microsoft Office such as Word, Outlook, and Excel. Qualifications Bachelor’s degree in business, logistics, or similar Availability to work a variety of shifts, including holidays, days, evenings, nights, and weekends; travel between branches and regions occasionally Experience mentoring, training, and guiding newer/less-experienced team members Bilingual English/Spanish (read, write, and speak both languages) Strong business acumen with the willingness to act in partnership with management teams Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave Benefits 401(k) retirement plan with up to 5% company match Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity Employee Assistance Program (EAP) Tuition reimbursement, adoption assistance Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account Health Reimbursement Arrangement Our values are the key to our unique culture and our ability to deliver for everyone we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #J-18808-Ljbffr RXO, Inc.