Part-Time Universal Banker (20 Hours), Stonestown Branch (Bilingual Preferred: Cantonese or Man[...]

Overview The Universal Banker is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and to help increase sales to individual consumer clients. Responsibilities Assist in basic account opening for existing customers Provide service delivery to internal/external customers to resolve account service issues Execute financial transactions in accordance with bank policies and procedures Refer opportunities to segment partners where appropriate Create sales opportunities out of service transactions and resolve customer complaints/issues promptly and effectively Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc. Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency Qualifications 1-3 years of relevant experience Previous Retail Banking or similar experience required Consistently demonstrates clear and concise written and verbal communication skills Education High School diploma or equivalent This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Good Faith Schedule Schedule subject to change based on business needs: Tuesday through Saturday, 1:30 PM – 5:30 PM. Location and Compensation Primary Location: San Francisco, California, United States Primary Location Full Time Salary Range: $50,030.00 - $65,270.00. The hourly rate corresponding to the annual range is $24.05 - $31.37. Salary shown is for full-time positions and will be prorated for part-time hires based on hours worked. In addition to salary, Citi’s offerings may include discretionary and formulaic incentive and retention awards. Citi offers benefits including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages (vacation, sick leave, and holidays). For more information, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. Other Information Citi is an equal opportunity employer. Qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. #J-18808-Ljbffr Citi