Hospitality Director of Operations

We are a professional staffing firm working with organizations across the country to place exceptional candidates. Currently we have a Hospitality Director of Operations for a luxury lifestyle community in Aledo TX.

The Hospitality Director of Operations is responsible for the specific duties listed below.

Your specific duties will include:

• Oversee day-to-day operations across departments including Food & Beverage Housekeeping Security and Grounds/Facilities ensuring consistent service standards and operational excellence property-wide.
• Provide direct hands-on leadership of the Food & Beverage department including purchasing inventory control menu and service standards staffing and financial performance.
• Guide managers across operational departments on staffing responsibilities including hiring training scheduling and terminating following company policy and applicable state and federal law.
• Support the pre-opening and launch of the property including standing up departmental SOPs staffing plans and vendor relationships ahead of the propertys target launch date.
• Develop and manage department budgets monitor labor and cost controls and provide regular accurate operational and financial reports to the President.
• Ensure compliance with health department rules and regulations liquor laws (TABC) food safety standards and established SOPs across all operational departments.
• Partner with other department leaders to maintain a safe well-maintained and member-ready property.
• Deliver excellent customer service including personally greeting and developing relationships with members and resolving member and guest concerns promptly and professionally.
• Keep abreast of market trends and new products and services to increase revenue and member engagement.
• Perform inspections and periodic audits of operational areas to confirm safety of equipment food handling cleanliness and service quality.
• Collaborate with executive leadership to extend established culture service standards and onboarding and training programs to the team.
• Promote cooperative effort a team spirit and good morale among employees across all departments.
• Help with the duties of other employees when necessary due to an unexpected absence or extra volume.
• Perform other work-related duties as assigned.

Required qualifications for the position include:

• Direct hands-on experience participating in the pre-opening and launch of a luxury resort or hotel property is required. Candidates must have successfully completed a property opening and understand the unique operational challenges of launching a new site.
• Minimum of 5 to 7 years of progressive leadership experience in Food & Beverage and/or hospitality operations management with a proven track record in high-volume luxury resort or hotel operations. Country club experience will be considered but luxury resort or hotel experience is strongly preferred.
• Strong Food & Beverage expertise is required; experience with a luxury resort or hotel hospitality brand is preferred.
• Comprehensive understanding of health department regulations food safety standards and state liquor laws (TABC).
• Proven track record in multi-department financial management budget development and cost control.
• Demonstrated ability to lead train mentor and hold department managers and their teams accountable.
• Strong commitment to customer service with a member-first mindset.
• Excellent verbal written and motivational communication skills to train inspire and engage employees across departments.
• High proficiency in Microsoft Office applications including Excel and Outlook.
• A Bachelors degree or post-secondary diploma in Hospitality Management or a related field of study is preferred.

LICENSES AND CERTIFICATIONS:

• Must possess a valid Drivers License and maintain a clean driving record in accordance with the companys driver safety policy.
• TABC Certification Food Handlers Certificate and Alcohol Safety and Management Certification are required.

Pay Rate Range: $250000 - $300000 / Year

Compensation may vary outside of this range depending on a number of factors including a candidates qualifications skills competencies and experience and location. Employees have access to healthcare benefits including medical dental and vision as well as a 401(k) plan.

Let one of our recruiters assist you in finding and preparing for interviews with our clients. Whether you are interested in a direct hire temp-to-hire or temporary position Workway can help you to put your best foot forward. Contact us today!

Workway Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender gender identity national origin disability protected veteran status or any other characteristic protected by applicable laws regulations and ordinances. For our complete EEO & Pay Transparency statement please visit or call View phone number on drjobpro.com.

We collect personal information as part of the application and hiring process. For details about the categories of information collected purposes of use and your rights under law please review our Candidate Privacy Act Disclosure Notice:

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Required Experience:

Director