It Technical Analyst

IT Technical Analyst II

We're seeking an IT Technical Analyst II to provide hands-on support across both office and manufacturing environments. This role combines day-to-day technical support with project-based work, including system upgrades, technology deployments, and site improvements. The ideal candidate is a strong troubleshooter who enjoys working independently while partnering with end users, plant leadership, and IT teams to keep operations running smoothly.

Key Responsibilities:

• Provide desktop, infrastructure, and endpoint support in office and manufacturing environments
• Troubleshoot hardware, software, network, and server-related issues
• Manage service requests and resolve escalated technical problems
• Deploy, configure, and maintain PCs, mobile devices, and other enterprise technology
• Support software rollouts, system upgrades, and plant technology initiatives
• Administer and support environments utilizing Active Directory, SCCM, MDT, Office 365, and Windows platforms
• Recommend and implement technology solutions that improve operational efficiency
• Collaborate with IT teams and business stakeholders on ongoing projects and support initiatives

Required Skills

• Active Directory
• SCCM and MDT
• Office 365
• Windows 10/11
• PC and hardware troubleshooting
• Windows Server support
• Endpoint deployment and management
• Problem management and technical support

Preferred Qualifications

• 2+ years of IT support experience
• Associate degree, technical certifications, or equivalent hands-on experience
• Experience supporting manufacturing or industrial environments preferred
• Familiarity with mobile device management (MDM)
• Experience supporting plant-floor technologies such as barcode scanners, handheld devices, label printers, and lift computers
• Understanding of ITIL processes and best practices
• Ability to lead small to medium-sized technical initiatives
• Strong organizational skills, customer focus, and sense of ownership
• Willingness to participate in shared on-call support and occasional travel

Job Type & Location

This is a Contract position based out of Klingerstown, PA.

The pay range for this position is $25.00 - $30.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Klingerstown,PA.

This position is anticipated to close on Jul 29, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.