Retail Sales Print Supervisor (Mentor, OH)

Overview Print Supervisors direct a team in driving results for key metrics by selling and providing total print solutions to customers, helping them achieve their print and marketing goals. They operate in a collaborative and inclusive manner, supporting customers while contributing to a fun, team-oriented retail culture. Hiring immediately. Benefits Full-time hours, generous paid time off, career development program, and weekly pay Compensation based on qualifications and experience 401(k) with company match Full medical, dental and vision insurance Associate discounts on in-store and online merchandise, services and warranty plans Discounts at hundreds of retailers, restaurants, and more And many more benefits Responsibilities Connect with customers and build relationships to provide creative and value-added print and marketing solutions. Drive customer satisfaction by focusing on customer engagement, quality, and community. Coach associates in exceptional service, consultative selling, and total solutions. Lead and develop a team committed to operational excellence in driving profitable sales and margin. Consult with customers, ask open‑ended questions to offer appropriate options and deliver a total print solution that increases sales and dollars per transaction. Leverage Salesforce.com to actively manage customers through in‑store engagement and proactive outreach to grow relationships. Be flexible to perform other duties as assigned. Essential Skills and Experience Able to work a flexible schedule based on the store’s needs. Experience directing a team and/or supervising others while managing many priorities. Basic computer skills for opening, saving, and sending electronic files, email, and using Microsoft Word (or similar programs). Attention to detail and a keen eye for noticing quality issues. Experience overcoming objections and engaging with customers to understand their needs. Ability to collaborate and work cooperatively in a high‑paced and sometimes stressful environment. Manage conflict in a reasonable, nonconfrontational and cooperative manner. Act with honesty and integrity regarding customer and business information. Ability to lift/move materials in the 10‑50 pound range, climb ladders, stand, and walk continuously. Staples does not sponsor applicants for work visas for this position. EEO Statement Staples is an equal opportunity employer. We encourage diverse candidates to apply. #J-18808-Ljbffr Staples