Accounts Receivable Coordinator

Join Our Growing Team!

Mid-Atlantic Truck & Equipment is expanding , and we are looking for a dedicated and detail-oriented Accounts Receivable Coordinator to join our dynamic corporate team in Easton, MD. As an integral part of our team, you'll have the opportunity to contribute to the growth of our credit and collections efforts, leveraging your expertise in accounts receivable processes, and customer service. This role offers a great chance to work in a fast-paced environment where your skills in professional communication, relationship building, and problem-solving will help drive our business success.

About Us:
Mid-Atlantic Truck & Equipment is a premier manufacturer, wholesale retailer, and service provider of heavy trucks and equipment. Our mission is to empower our customers by delivering top-quality equipment and service solutions, allowing them to focus on their business instead of their machinery. We cultivate a team-oriented, service-driven culture dedicated to excellence and collaboration. Join us in creating a dynamic workplace where talented and motivated individuals thrive and contribute to our customers' success.

Benefits That Work for You

• Hourly Pay: $22-$27 per hour, based on skills and experience
• Monday-Friday Schedule: Set in-office days on Tuesdays and Wednesdays at our Easton, MD corporate office. A company laptop is provided for work outside the office, with additional in-office days as needed.
• 80 Hours of PTO in Your First Year: Earn more PTO as your years of service grow.
• Paid Personal Leave: 8 additional hours each year, separate from PTO.
• Paid Holidays
• Medical, Dental & Vision Coverage
• MATE-Funded HRA: Up to $3,000 toward your medical deductible.
• 401(k) with Company Match: MATE matches 50% of the first 8% you contribute.
• Company-Paid Basic Life & AD&D Insurance: $50,000 in coverage.
• Company-Paid Short-Term & Long-Term Disability Insurance
• Employee Assistance Program (EAP): Additional support resources for you and your family.

Key Responsibilities:

• Manage and follow up on overdue accounts to ensure timely payment.
• Accurately and promptly process customer payments using our ERP system.
• Electronically deposit incoming checks to ensure timely fund availability.
• Generate and issue daily customer invoices with a keen eye for detail and accuracy.
• Maintain and update customer records, including address files, to ensure efficient communication.
• Respond to customer inquiries, providing invoice copies and resolving payment-related issues in a timely manner.
• Collaborate with internal teams across departments and branches to achieve business objectives.
• Offer exceptional customer service through phone and email correspondence.
• Manage daily mail processing and update addresses for returned mail.
• Assist with additional tasks and special projects as needed to support team goals.

Qualifications:

• 3+ years of experience in customer service or managing customer relationships, with a focus on resolving inquiries and fostering positive client interactions.
• 3+ years of experience in accounts receivable, billing, or a related financial role.
• 2+ years of experience in cash applications, ensuring accurate and timely processing of payments.
• High school diploma required; Associate's degree in accounting is a plus.
• Proven experience managing customer portals, ensuring accurate data entry, account updates, and efficient issue resolution.
• Proficiency in Microsoft Excel, including complex formulas, pivot tables, data analysis, and advanced spreadsheet functions is preferred.
• Strong multitasking abilities with attention to detail and the ability to prioritize effectively.
• Excellent communication skills, both verbal and written, with a proactive approach to problem-solving and clarification.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.