Senior Account Manager, Commercial Insurance - Potential for Hybrid Work

Senior Account Manager to join Commercial Lines team in Washington, DC office. The selected individual will be responsible for servicing assigned middle market commercial insurance accounts with designated Producer. Account rounding and development of new business as appropriate and in accordance with the practices, policies, and procedures of the Company. Responsibilities Review and analyze commercial accounts for coverage, limits, etc., and make appropriate recommendations to clients. Acquire understanding of clients’ insurance objectives and critically analyze and compare insurance plans to determine suitability. Develop and maintain relationships with clients to ensure that all service needs are met. Stay abreast of changes in the insurance industry and other external conditions that may impact clients. Make appropriate recommendations to clients in response to those changes independent of manager approval. Act as liaison between clients and insurance carriers to resolve service issues. May also negotiate with underwriters and carriers. Troubleshoot claims and billing issues. Develop new business from existing accounts and assigned leads and contribute to meeting departmental production goals. Gather information from clients and prepare applications for submission to the Marketing Department regarding new and/or renewal coverage. Prepare client proposals based on clients’ needs, rates, and coverages. Prepare all transactions for assigned accounts, i.e. applications, certificates of insurance, invoices, forms. Appropriately document conversations with clients and carrier representatives and update all HUB computer systems and automated agency management systems. Maintain the accuracy of data in the agency management system. May handle collections of premiums due. Conduct business in a manner that demonstrates an understanding of both the business and earnings implications of the Company. Other responsibilities as assigned by Manager. Qualifications Seven years of commercial lines insurance experience. Thorough knowledge of commercial lines coverages and markets. Property and Casualty Insurance license. Advanced professional designation highly desirable (e.g. ARM, CIC, CPCU). High School diploma or equivalent; AA and/or college degree preferred. Excellent oral and written communication skills. Superior customer service and problem‑solving skills. Demonstrated proficiency with computer systems, including but not limited to Microsoft Office and automated agency management systems. Mastery of virtual technology, including meeting scheduling, video display and screen sharing. Ability to work in a team environment. High level attention to detail is essential. Excellent organizational, interpersonal, and communication skills. Benefits At HUB International, we’re invested in your success — both inside and outside of work. Our benefits are designed to support your well‑being, empower your growth, and set you up for a secure future. From comprehensive health coverage to resources that promote work‑life balance, we’ve got you covered. Medical, Dental, Vision and Prescription Drug Coverage Health Plan Reimbursement Program Health Savings Account (HSA) 401(k) Savings Plan Employee Assistance Program (EAP) Comprehensive Wellness Program Flexible Spending Accounts (FSAs) Life and Disability Plans Long-Term Care Identity Theft, Group Legal, Accident, Critical Illness, Pet Insurance and many more Low‑Cost Loan Program and Student Loan Resources Vacation, Holiday, Sick, and Personal Time Off Comprehensive Onboarding Continuing Education Flexible Work Arrangements Dress for Your Day Dress-Code Compensation The expected salary range for this position is $85,000 to $110,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefits and total compensation packages which could include health, dental, vision, life, disability insurance, FSA, HSA, and 401(k) accounts, paid‑time‑off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions. Apply today!

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Department: Account Management & Service Required Experience: 7‑10 years of relevant experience Required Travel: Negligible Required Education: High school or equivalent HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran’s status, or any other characteristic protected by local, state or federal laws, rules or regulations. E-Verify Program #J-18808-Ljbffr Dormont Manufacturing Co