TalentOps Program Lead

Role Description

We are currently looking for a...

Functional Responsibilities:

• Manage and optimize the end-to-end engineering onboarding pipeline, including sourcing, vetting, and client submission.
• Prioritize enablement services such as resume refinement, mock interviews, and technical prep based on engineers' gaps and evolving client requirements.
• Collaborate cross-functionally with recruiters, technical trainers, and client engagement teams to ensure a seamless experience from intake to placement.
• Oversee the delivery of tailored support for engineers to enhance communication skills, technical readiness, and marketability.

Program Talent Operations:

• Serve as the operational lead for talent enablement programs, ensuring consistent execution and measurable outcomes across the candidate pool.
• Design scalable workflows and frameworks to support high-volume candidate pipelines with a focus on quality and speed.
• Facilitate cross-functional coordination to improve clarity, documentation, and responsiveness across Talent and Demand teams.
• Support end-to-end matching and placement efforts by ensuring alignment between talent supply and client demand.

Enablement & Experience:

• Coordinate initiatives to personalize and optimize the engineer-to-client journey, improving presentation, communication, and technical readiness.
• Align resumes with specific job requisitions to ensure clarity, precision, and adherence to industry standards.
• Manage the scheduling and quality of mock interviews, preparation sessions, and technical upskilling programs.

Quality Assurance & Continuous Improvement:

• Monitor key metrics across the engineer funnel (submissions, interviews, offers, and rejections) to identify friction points and performance gaps.
• Leverage data insights to iterate on coaching strategies, resume templates, and technical preparation frameworks.

Stakeholder Communication & Reporting:

• Deliver reports and insights to leadership on pipeline health, engineer progress, and talent program services utilization.
• Act as a feedback conduit between the Customer Success team and internal stakeholders, adapting enablement strategies based on client insights.

Qualifications

• 4+ years of experience in talent operations, Program Lead, Project enablement, or a related function.
• Proven track record of managing end-to-end workflows, ideally in high-volume or fast-paced environments.
• Experience designing and executing enablement processes and programs.
• Strong project management skills with the ability to coordinate across multiple teams and timelines.
• Stakeholder management and cross-functional collaboration skills.
• Experience at a top consulting firm or as an operational executioner in a hyper-growth startup setting. Tech experience is a big plus. Tech-services experience a major plus.
• High initiative, self-starting capabilities, with demonstrated ability to identify and seize opportunities for impact in messy, uncertain contexts without direction or oversight.
• Experience in conveying complex information and recommendations in a clear, logical, understandable manner to stakeholders at all levels of the organization.
• Desire to work in a fast-paced, constantly evolving environment; ability to work well under pressure and to manage multiple priorities.
• Willingness to roll up your sleeves and take on whatever tasks are necessary to get the job done.
• Natural and proven leadership skills that enable you to execute and make an impact by leading and managing other people who may or may not report to you.

Benefits

• Ownership through equity participation.
• Annual company retreat.
• Education bonus for continuous learning.
• Company-wide winter break.
• Paid time off.
• Optional in-person events and meetups.
• Tailored career roadmaps.
• High-performance culture.